Are you ready to make a lasting mark on a flagship resort? Hilton Phoenix Resort at the Peak, a landmark full-service resort, is undergoing an exciting transformative repositioning following a $60M+ renovation, and we're looking for a visionary Director of Sales & Marketing to shape its future.
This is not just a job-it's a rare opportunity to lead a dynamic commercial team through a highly anticipated renovation and rebranding project that will redefine luxury in the region. If you're a commercial leader who thrives on transformation, innovation, and building legacies, this is your opportunity to make a difference.
As the Director of Sales & Marketing, you'll have the chance to:Drive Results with a Blank Canvas: Put your stamp on a newly renovated property featuring a grandiose spa, full-service restaurant, and elevated guest experiences.
Lead and Inspire: Build and lead a high-performing sales team, fostering a culture of collaboration, innovation, and accountability.
Strategic Impact: Influence the resort's positioning and growth trajectory with creative marketing strategies that reach untapped markets and capture new demand.
Career-Defining Role: Leverage your expertise to shape one of the most high-profile resort rebranding projects in Phoenix, with strong support from Hilton's global resources and reputation.
ESSENTIAL JOB FUNCTIONS:- Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
- Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement.
- Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast,
- Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes.
- Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.
- Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs.
- Meet with and entertain clients some of which will require travel.
- Communicate both verbally and in writing to provide clear direction to the staff.
- Create a marketing strategy plan that best highlights the resort's features and targets the intended audience.
- Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
- Perform other duties as assigned.
REQUIRED SKILLS/ABILITIES:- A minimum of 3 years of experience as a Director of Sales & Marketing in a luxury full-service hotel or resort is required.
- Recent hotel sales experience in the Phoenix market is required.
- Luxury Hilton or Independent hotel experience is strongly preferred.
- Hotel rebranding, renovations, or grand opening experience is strongly preferred.
- Union experience is highly preferred.
