Choice Hotels International Inc

Director of Sales & Marketing

Choice Hotels International Inc • $95K — $105K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required; bachelor's degree preferred
  • Minimum three years of sales management experience in the hotel industry
  • General knowledge of contract laws
  • Conflict resolution skills with guests and staff
  • Ability to collaborate effectively across teams
  • Proficient in interpreting data from STR, TravelClick/Kalibri Labs, GDS audits
  • Expert in Microsoft Office suite, Delphi and/or Opera

Responsibilities

  • Drive sales goals and nurture customer relationships to meet financial forecasts
  • Communicate effectively with executive leadership and stakeholders to address evolving business needs
  • Enhance employee engagement through supportive strategies and practices
  • Ensure 100% guest satisfaction by upholding the Radisson experience
  • Attend networking events to represent the hotel and enhance community engagement
  • Coach team members to achieve sales targets and improve performance
  • Perform additional duties as assigned to maintain service standards

Benefits

  • Employee hotel discount rate
  • Friends and family hotel discount rate
  • Paid vacation
  • Personal holiday
  • Paid holidays
  • Comprehensive health benefits after 30 days
  • Employer paid accident insurance and HSA contribution
  • 401(k) retirement plan
Full Job Description
Country Inn & Suites Bothell is looking for their next sales expert to lead as Director of Sales & Marketing. As an Executive Leader of the property's sales department, you will be responsible to drive all top line revenues in assigned hotel with leadership, revenue management, and marketing/sales.

Benefits when you Make It Your Choice:

1st Day
  • Employee Hotel Discount Rate
  • Friends and Family Hotel Discount Rate
  • Paid Vacation
  • Personal Holiday
  • Paid Holidays


1st of the Month following 30 days:
  • Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!
  • Employer paid Accident insurance and HSA contribution
  • 401(k) Retirement Plan


Salary: $95,000 - $105,000 annually

Key Responsibilities:
  • Participates in the development and implementation of business strategies for the hotel which are aligned with RHGA's overall mission, vision values and strategies
  • Develops and implements strategies and practices which support employee engagement
  • Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations
  • Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest


Responsibility #1 (75%): Directing and establishing sales goals and customer relationships that align with the monthly, quarterly, and annual forecast. Providing direction and coaching to team on meeting and exceeding deliverables.

Responsibility #2 (20%): Providing exceptional communication to Executive Committee, Corporate and Ownership to ensure developments, goals and demands are being met as business needs evolve.

Responsibility #3 (5%): Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.

Requirements:
  • High school diploma required, bachelor's degree preferred
  • Minimum three years sales management experience within the hotel industry
  • General knowledge of contract laws
  • Able to resolve conflicts; guests, supervisor and employee
  • Able to collaborate effectively with other hotel employees and managers to ensure teamwork
  • Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS audits, Online Booking tools
  • Expert computer skills including Microsoft Office suite, Delphi and/or Opera, including Catering and Convention Services deliverables
  • Knowledge of hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning


Physical Demands:
  • Required to stand, sit, and walk for extended periods of times
  • Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.
  • Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.


Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

About Choice Hotels International Inc

Choice Hotels International is a hospitality company that franchises hotels under several brands, including Comfort Inn, Quality Inn, and Econo Lodge. The company operates in over 40 countries and territories, with over 7,000 hotels and 570,000 rooms. Choice Hotels International's mission is to provide affordable and comfortable lodging options for travelers. The company was founded in 1939 and is headquartered in Rockville, Maryland.
Learn more about Choice Hotels International Inc
Size
1,500 employees
Market Cap
$5.9 billion
Industry
Net Income
$75.3 million
Founded
1941
5 Year Trend
+5.8%
Revenue
$774 million
NASDAQ

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