Director of Sales/Director of Shipping

Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong communication skills with on-camera comfort during live auctions.
  • Prior experience in sales, shipping, showroom, retail, or online selling.
  • Leadership or management experience is advantageous.
  • Familiarity with Whatnot or livestream selling platforms preferred.
  • Friendly and outgoing personality suited for multitasking in fast-paced environments.
  • Tech-savvy with knowledge of smartphones, apps, and inventory systems.
  • Strong organizational and problem-solving skills.

Responsibilities

  • Oversee daily sales operations and shipping activities.
  • Greet and assist customers in the live auction showroom.
  • Maintain a clean and visually appealing showroom environment.
  • Manage inventory, product organization, and displays for in-person and online.
  • Host and sell products during live auctions on the Whatnot app.
  • Engage viewers, answer questions in real-time, and build a loyal following.
  • Track sales performance, shipping logistics, and customer orders.
  • Assist with packaging, shipping coordination, and post-sale service.
  • Develop sales strategies to boost online and in-person revenue.
  • Monitor inventory movement and ensure accurate product handling.

Benefits

  • Full-time onsite role located in Upper East Side, NYC.
  • Opportunity for growth and advancement in the company.
  • Engagement in a dynamic and customer-centric work environment.
Full Job Description
Director of Sales/Director of Shipping

$80K-$85K Salary Plus Bonus, Benefits, and Opportunity for Growth

Full-Time Onsite Role - Upper East Side, East 70's, NYC

Location: Upper East Side - East 70's, NYC

We're looking for a dynamic, personable, organized, and sales-driven individual to join our team as a Director of Sales/Director of Shipping. This is a unique hybrid leadership role that combines customer service, live online selling, sales management, inventory oversight, and shipping operations through Whatnot's live auction platform.

The ideal candidate is comfortable leading sales initiatives, managing shipping and post-sale operations, engaging with customers both in person and online, and helping grow the business through strong relationship-building and exceptional customer service.

Responsibilities:
• Oversee daily sales operations and shipping activities
• Greet and assist customers in our live auction showroom with professionalism and enthusiasm
• Maintain a clean, organized, and visually appealing showroom environment
• Manage inventory, product organization, and product displays for both in-person and online audiences
• Host and sell products during live auctions on the Whatnot app
• Engage viewers, answer questions in real time, and help build a loyal online following
• Track sales performance, shipping logistics, and customer orders
• Assist with packaging, shipping coordination, and post-sale customer service
• Help develop sales strategies to increase online and in-person revenue
• Monitor inventory movement and ensure accurate product handling
• Work closely with ownership and team members to improve operational efficiency and customer experience

Requirements:
• Strong communication skills and comfort speaking on camera during live auctions
• Previous sales, shipping, showroom, retail, or online selling experience preferred
• Leadership or management experience is a plus
• Familiarity with Whatnot, livestream selling, e-commerce platforms, or a willingness to learn quickly
• Friendly, outgoing personality with the ability to multitask in a fast-paced environment
• Tech-savvy with basic knowledge of smartphones, apps, inventory systems, and streaming tools
• Strong organizational and problem-solving skills
• Must be dependable, self-motivated, detail-oriented, and customer-focused

About Carrie Rikon & Associates, LLC.

Carrie Rikon & Associates, LLC Careers

There has never been a more opportune time to join the dynamic team at Carrie Rikon & Associates, LLC, a leader in professional recruitment and consulting services. This company stands as a beacon of innovation and leadership in the industry, offering a plethora of job opportunities that pave the way for professional growth and career advancement.

Explore Career Opportunities

Carrie Rikon & Associates, LLC invites professionals to explore various employment avenues within its vibrant culture, characterized by diversity, innovation, and a commitment to professional excellence. The company offers positions that challenge individuals to leverage and enhance their skills in a supportive environment that values leadership and teamwork.

Internship Programs

Embark on a professional journey with Carrie Rikon & Associates, LLC through its robust internship programs. These opportunities are designed for individuals seeking to gain hands-on experience and develop essential skills in a real-world setting. Interns at Carrie Rikon & Associates, LLC are integral to the team, contributing to projects that directly impact the company's success.

Professional Growth and Development

Carrie Rikon & Associates, LLC is dedicated to the continuous growth of its team members. The company supports career advancement through comprehensive training programs, including leadership development and diversity training. Employees are encouraged to take initiative, driving innovation and strategic thinking within the company.

Benefits and Culture

Joining Carrie Rikon & Associates, LLC means becoming part of a company that prioritizes the well-being and satisfaction of its team. The company offers competitive benefits, fostering a work environment where employees feel valued and respected. The culture at Carrie Rikon & Associates, LLC is built on a foundation of mutual respect, collaboration, and a shared vision for the future.

Networking and Professional Development

Carrie Rikon & Associates, LLC actively supports its team in building a strong professional network and enhancing their career prospects. Regular networking events, coupled with a collaborative team structure, provide ample opportunities for employees to connect with industry leaders and peers.

Join the Team

Carrie Rikon & Associates, LLC is continuously searching for passionate, creative, and solution-driven professionals to join its team. Explore open positions that match your skills and interests through the Carrie Rikon & Associates, LLC careers page. Each position offers a unique opportunity to impact the company and advance personal career goals.

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Prepare for Your Interview

Candidates looking to join Carrie Rikon & Associates, LLC are advised to prepare thoroughly for their interviews. Familiarize yourself with the company's mission and values, and be ready to discuss how your experience and skills align with the position you are applying for. Ensure your resume is up-to-date and reflects your most relevant qualifications.

Career Opportunities Await

Discover the exciting and rewarding career opportunities at Carrie Rikon & Associates, LLC. Whether you are seeking a full-time position, an internship, or a leadership role, Carrie Rikon & Associates, LLC offers a path to professional success and fulfillment. Join a team that is dedicated to making a difference in the industry and in the careers of its employees.
Learn more about Carrie Rikon & Associates, LLC.

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