About the JobWe are seeking a results-driven and dynamic Director of Sales & Marketing to lead revenue growth across The Seagate Hotel, Golf and Beach Club. This leadership role is responsible for overseeing group, leisure, catering sales and marketing while driving strategic initiatives that maximize revenue and elevate guest and client satisfaction at one of South Florida's most iconic resorts in Delray Beach. The ideal candidate is a strong leader and relationship builder who thrives in a luxury, multi-property environment and is passionate about delivering exceptional experiences.
What You Do:- Provide strategic leadership for all group, leisure, and catering sales across resort and club properties
- Develop and implement sales strategies, policies, and initiatives to drive revenue growth and client retention
- Set and achieve revenue targets through effective sales operations, forecasting, and performance management
- Lead, coach, and support the sales, catering, and events team to ensure individual and team success
- Monitor sales performance, provide ongoing feedback, and assist in closing key business opportunities
- Oversee all catering and event sales, ensuring seamless execution from initial inquiry through event completion
- Ensure timely responses to all inquiries and maintain high levels of client satisfaction
- Build and maintain strong relationships with clients, partners, and key stakeholders
- Represent the resort and clubs at community events, trade shows, and industry functions to drive visibility and partnerships
- Conduct property tours, presentations, and client entertainment in alignment with brand standards
- Analyze market trends and competitor activity to inform strategic business decisions
- Develop and manage monthly forecasts, annual budgets, and performance reports for leadership
- Collaborate with revenue management and executive leadership to optimize pricing and sales strategies
- Oversee hiring, training, scheduling, and performance management of team members
- Ensure all sales communications and contracts align with company standards and policies
- Maintain strong relationships with long-term clients and evaluate third-party partnerships for profitability
- Partner with marketing to support campaigns, promotions, and brand positioning initiatives
- Support preparation of asset reports and leadership presentations as needed
- Foster a collaborative, high-performance team culture through engagement and recognition
- Perform other duties as assigned
What You Bring to the Table:- Minimum of 5 years of experience in hospitality sales and catering leadership, preferably in luxury or high-volume environments
- Proven success in driving revenue growth and achieving sales targets
- Strong knowledge of sales techniques, including prospecting, negotiating, and closing
- Experience managing catering, events, and group sales from inquiry through execution
- Excellent leadership, coaching, and team development skills
- Strong organizational, planning, and presentation abilities
- Ability to build relationships and represent the brand professionally in the community
- Strong analytical skills with experience in forecasting and budget management
- Proficiency in Microsoft Office and sales systems such as Delphi or similar platforms
- Bachelor's degree in hospitality, Business, or related field preferred
- Professional, polished demeanor with a guest- and client-focused mindset
- Flexibility to work varied schedules, including evenings, weekends, and holidays
- Ability to stand, walk, and move throughout the property for extended periods
- Ability to lift and carry up to 50 pounds as needed
- Ability to work extended hours in a fast-paced, event-driven environment
