DescriptionAs our Director of Safety & Security, you will lead the strategy, people, and programs that make the Rose Quarter a safe and welcoming sports and entertainment destination for all guests. Overseeing 24/7 facility security and event security operations across Moda Center, Veterans Memorial Coliseum and the Rose Quarter Commons, you will play a critical role in protecting our guests, employees, athletes, artists, and partners, while creating an environment when unforgettable experiences can happen safely.
You will lead high-performing teams in a dynamic environment where no two days are alike. You will develop and deliver impactful training programs to equip our teams with the knowledge, skills and confidence to respond to a wide range of situations. You will establish, implement and evolve policies, procedures and operations standards that strengthen our culture and enhance emergency preparedness. As a visible and engaged leader, you will champion innovation, accountability, and continuous improvement, pushing the department to be a leader for safety and security in the sports and entertainment industry.
Our ideal candidate is a strategic, people-focused security leader with a strong background in security operations, preferably within a large-scale sports, entertainment or event environment. You are a proven team builder who knows how to lead, develop, and inspire people at every level. You take a proactive, forward-thinking approach to safety, bringing expertise in emergency preparedness, risk management, and evolving security practices.
You build strong relationships, bring people together around shared goals, and lead with integrity, professionalism, and sound judgment. Most importantly, you are passionate about creating a safe, inclusive, and welcoming environment and are motivated to continuously raise the bar for safety and security. If this sounds like you, apply today!
DAY-TO-DAY:
- Provide leadership and oversight for security operations across all Rose Quarter events, including Trail Blazers games, hockey games, concerts, trade shows, and other large-scale events.
- Oversee the event security vendor relationship, establishing expectations, driving continuous improvement, and ensuring accountability for creating a safe environment for guests, talent, and employees. Partner with artist security teams to develop and execute concert security plans.
- Lead and continuously evolve the department's training and development programs, partnering with Managers and Supervisors to identify training needs and ensure personnel are prepared to respond effectively to a variety of situations.
- Foster a positive, inclusive, and accountable culture within the Facility Security team, leading with integrity and serving as a visible and influential leader.
- Build and maintain strong partnerships with local, state, and federal law enforcement, emergency responders, and life safety agencies.
- Proactively identify security vulnerabilities, assess potential risks, and establish strategies, standards, and controls to mitigate threats and strengthen campus-wide safety.
- Lead and maintain the Rose Quarter Emergency Management program, ensuring employees understand emergency policies and response procedures. Plan and oversee regular preparedness exercises, including evacuation drills, tabletop exercises, and field training.
- Champion innovative security technologies, industry best practices, and effective security management strategies to enhance the protection of people, facilities, and assets.
- Ensure compliance with NBA Arena Security Procedures & Guidelines while continually elevating the department's performance and position the Rose Quarter as an industry leader.
- Oversee security incident reporting and documentation, including injuries and accidents, ensuring accuracy, completeness, and timely communication to appropriate parties. Lead and conduct critical investigations as needed.
- Oversee the administration and effective operation of physical security systems, including access control, video surveillance, alarms, and fire panels, ensuring timely responses to activations and appropriate documentation.
- Lead recruiting, hiring, development, and performance management of full-time and part-time security personnel. Oversee the department budget, develop financial forecasts, and find opportunities to optimize expenses while maintaining high levels of service and operational effectiveness.
WE'D LIKE TO HEAR FROM YOU IF YOU HAVE:
- At least 5 years of experience in corporate security, law enforcement, sports, and entertainment security, or a related field.
- Demonstrated management or supervisory experience in security.
- Proven track record of building, leading, and developing high-performing teams, fostering a culture of accountability, collaboration, and continuous improvement.
- Strong interpersonal, communication, and relationship-building skills, with the ability to work collaboratively across diverse teams and maintain professionalism in high-pressure situations or when navigating differing perspectives.
- Experience developing or leading emergency preparedness programs, including drills, exercises, and response planning, as well as conducting investigations.
- Strong written communication and reporting skills, including the ability to prepare accurate, thorough reports and communicate sensitive information appropriately to senior leadership.
- Sound judgment, discretion, and the ability to handle confidential information with integrity.
- Ability to regularly work on evenings and weekends within a flexible schedule.
- Proficient in the operation and use of various software applications, including Word, Excel, Outlook, video management systems, and sports and entertainment databases.
- Commitment to developing a diverse and inclusive environment.
WE'D BE THRILLED IF YOU ALSO HAVE:
- Active member in security-related organizations that discuss and monitor current security industry trends and methodologies.
- Knowledge of Genetec Software.
PERKS:
We invest in our employees inside and outside of work. Our benefits package for full-time teammates includes:
- Target Salary: $115,000 annually
- Competitive Healthcare Coverage
- Retirement Plan
- Paid Maternal & Parental Leave
- Flexible Time Off (3 weeks + 11 holidays)
- Wellness Perks
- Tuition Reimbursement
- Free Parking + Discounted Mass Transit Passes
- Discounted & Complimentary Tickets
- Ongoing Learning & Development
