Director of Rooms

Property Description

Overview

The Cottonwood is looking for a Director of Rooms to lead our Front Office and Housekeeping teams and help deliver the experience our guests have come to expect from one of Omaha’s premier luxury lifestyle hotels.

 

With 205 guest rooms and a unique place in Omaha’s hospitality scene, The Cottonwood requires a leader who can balance the details of daily operations with the bigger picture. We’re looking for someone who understands that a great guest experience starts with a great team, strong operational standards, and consistency in the details that matter. Someone who can develop leaders, drive results, and create an environment where both our team members and guests feel taken care of.

 

If you’re a hands-on leader who knows how to bring people together, keep operations running smoothly, and continuously look for ways to improve, we’d love to have you join The Cottonwood.

 

Qualifications

• Previous leadership experience in hotel rooms operations, ideally within a full-service or luxury hotel environment.
• A strong understanding of Front Office and Housekeeping operations and how they work together to support the overall hotel.
• The ability to develop leaders, build strong teams, and hold others accountable.
• Experience with budgeting, labor management, forecasting, and departmental financial performance.
• A genuine commitment to guest satisfaction, quality standards, and continuous improvement.
• Strong communication, organization, and problem-solving skills, with the ability to adapt in a fast-paced environment.

Benefits

The Cottonwood is a distinctive part of Omaha’s hospitality community, and we take pride in creating experiences that bring people back. We’re looking for a leader who shares that pride, values collaboration, and wants to make a meaningful impact on both our team and our operation.

If you’re ready to lead, develop your team, and help us continue raising the bar at The Cottonwood, we’d love to hear from you!