Four Seasons Hotels & Resorts

Director of Rooms

Four Seasons Hotels & Resorts$130K — $143K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 5 years' experience in hotel management roles, particularly in Rooms Division
  • Proven leadership skills with the ability to develop and mentor a diverse team
  • Strong financial acumen including budget management and cost control
  • Exceptional communication and interpersonal skills
  • Commitment to providing a world-class guest experience

Responsibilities

  • Oversee daily operations of Front Office, Housekeeping, Guest Services, and Spa departments
  • Implement and enforce global brand standards across all Rooms Division functions
  • Mentor and train department leaders to ensure high levels of service
  • Manage the Rooms Division budget to optimize performance and profitability
  • Collaborate with other hotel departments to coordinate seamless guest experiences

Benefits

  • Free medical and dental insurance for you and dependents
  • Career growth opportunities within Four Seasons and globally
  • Complimentary room nights at other Four Seasons properties
  • Complimentary meals at employee cafeteria
  • 401k with company matching
  • Life insurance provided at no cost
  • Vacation and paid sick time off
  • Additional benefits as stated
Full Job Description
About the location:
New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.

Join a diverse and talented team in Boston

We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves, and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.

The Role

The Director of Rooms at Four Seasons Hotels and Resorts is a key executive leader responsible for orchestrating a seamless, world-class guest experience from arrival to departure. In this role, you will oversee the strategic vision and daily operations of all Rooms Division departments, including Front Office, Housekeeping, Guest Services, and Spa.

As a champion of our Four Seasons service culture, you will mentor a diverse team, manage operational budgets, and drive consistent execution of our global brand standards.

Salary Range: $130,000 - $143,000

What to Expect from Your Work Experience
  • FREE Medical and Dental insurance for you and your eligible dependents.
  • Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.
  • Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.
  • Complimentary meals at our employee cafeteria.
  • 401k participation with company matching program.
  • Complimentary Life insurance.
  • Vacation & Paid Sick Time Off.
  • And much more!


Learn more about our property and what it is like to work at Four Seasons by visiting:

http://www.fourseasons.com/boston

https://www.facebook.com/FourSeasonsHotelBoston

https://www.twitter.com/FSBoston

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts is a luxury hotel and resort company that was founded in 1960 by Isadore Sharp. The company is headquartered in Toronto, Canada, and operates more than 100 hotels and resorts in over 40 countries. Four Seasons is known for its high-end amenities and personalized service, and has been recognized with numerous awards and accolades. The company is privately held and has been owned by Cascade Investment, a company controlled by Bill Gates, since 2007.
Learn more about Four Seasons Hotels & Resorts
Size
45,000 employees
Industry
Founded
1993

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