OverviewThe Director of Middle Mile Network Operations is a senior-level leader responsible for overseeing the strategic execution and optimization of AIT Worldwide Logistics' middle mile operations. This role manages vendor relationships, leads cross-functional teams, and ensures operational efficiency through data-driven performance management. It is both customer-facing and solution-oriented, developing and presenting tailored logistics solutions that drive revenue growth while maximizing network capacity utilization. The position plays a key role in aligning operational execution with broader business goals and customer satisfaction.
Responsibilities
- Strategic Planning: Developing and implementing strategies to optimize middle mile operations, including route planning, load optimization, and cost reduction.
- Vendor Management: Managing relationships with third-party logistics providers, carriers, and other vendors to ensure they meet performance standards and contractual obligations.
- Stakeholder Collaboration: Working closely with other departments within the AIT Worldwide Logistics structure to ensure alignment coordination across the supply chain to ensure customer satisfaction and improve service offerings within the AIT Middle Mile Network. This is to include executive leadership, sales leadership and other identified stakeholders.
- Customer Facing Solutioning - Develop and present tailored logistics solutions to customers, focusing on revenue generation and maximizing network capacity utilization
- Team Leadership: Lead and manage direct and indirect logistics staff to ensure effective execution of strategic plans.
- Performance Management: Tracking and analyzing key performance indicators (KPIs) to monitor the efficiency and effectiveness of the middle mile network. This includes on-time delivery rates, transportation costs, and operational efficiency.
- Process Improvement: Identifying areas for improvement within the middle mile operations and implementing process enhancements to increase efficiency, reduce costs, and improve service levels and operational costs.
- Budget Management: Developing and managing the budget for middle mile operations, ensuring cost-effective use of resources while meeting service level agreements
- Technology Intergration: Leveraging technology to improve middle mile operations, such as transportation management systems (TMS), route optimization software, and other logistics tools.
- Safety and Compliance: Ensuring all operations comply with relevant regulations and safety standards. This includes overseeing the implementation of safety protocols and conducting regular audits.
- Facilities: Collaboration with executive leadership to ensure proper facilities are chosen to ensure the successful integration of AIT's Middle Mile Network operation are included in the discussions - this is to include proper space allocation, yard management and security needs.
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
Education High School Diploma or GED (Required) and Bachelor's Degree or commensurate verifiable work experience (Required) and Master's Degree with an emphasis in supply chain management (Preferred)
Experience 15+ years Transportation and logistics with an emphasis on strategic planning and execution, transportation and logistics rate negotiations, and P&L responsibilities (Required) and 10+ years Progressive supervisory and management experience in transportation and logistics (Required)
Knowledge, Skills, and Abilities Strong Analytical Acumen High Strong leadership skills - with experience managing employees across multiple locations High P&L Understanding and Responsibility - Proficiency with financial oversight and budgetary tracking to support strategic growth High Demonstrate effective and appropriate interpersonal relationships with directly and indirectly managed staff High Serves as the liaison between business clients and the analytics team in all phases of the solution development process High MS Office Suite High Logistics tracking software experience (example: AS400 & CargoWise) High
What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
