Director of Revenue Operations

Role Summary

three+one is seeking a proactive Director of Revenue Operations to be the strategic and hands-on engine behind our go-to-market (GTM) organization. Reporting to the CRO, you will be the CRO's primary operational and analytical partner across Marketing, Sales, Account Management, Client Services, and Finance, owning the systems, data, reporting, and processes that connect them.

This is a team-of-one role, with the Director title reflecting the scope and seniority of the position. You will lead through influence, sound judgment, and by building the solutions yourself. We are looking for someone who is equally energized by spotting the opportunity and by rolling up their sleeves in HubSpot to execute against it.

This position will report to the Chief Revenue Officer (CRO) and may be based in our Rochester, NY office or work remotely in the U.S. The anticipated base salary range is $150,000 - $170,000 annually, plus performance-based variable compensation (details to be shared with finalist). Travel is expected to be up to 5%.

Responsibilities

As the Director of Revenue Operations, you will:

• Serve as the CRO's primary operational and strategic partner across all GTM functions, proactively identifying opportunities, performance gaps, and emerging risks, and then building solutions.
• Own HubSpot as the hands-on administrator and builder. Personally configure and maintain workflows, custom properties, and deal stages, and develop the reports and dashboards leadership relies on. Evaluate and manage integrations and other revenue tools as the business scales.
• Own pipeline health and data quality. Define and maintain stage criteria, work directly with Business Development Officers and sales leaders to keep records accurate, flag stalled opportunities, and reinforce consistent CRM usage and forecasting discipline. Escalate gaps to the CRO and sales leadership, who own pipeline results.
• Partner with the CRO to translate company growth and GTM objectives into revenue plans. Build the forecasting models, ARR projections, and capacity analyses that inform targets and performance measurement.
• Lead revenue analytics and executive reporting, including dashboards, financial and revenue models, and board reporting support. Ensure Revenue and Finance are aligned on key metrics.
• Support territory and account planning with market analysis, customer segmentation, district tiering, and opportunity prioritization, working with the CRO, who makes assignment decisions.
• Partner with Client Services and Account Management on expansion. Build the processes, tracking, and reporting for identifying and converting growth opportunities within existing accounts, while those teams own the motion.
• Drive cross-functional alignment among Marketing, Sales, Account Management, Client Services, Product, Partnerships, and Finance through shared definitions, processes, and feedback loops, connecting the customer journey from first touch through renewal and expansion.
• Diagnose operational friction across the revenue lifecycle, identify root causes, implement improvements, and document the standards and governance that help the team scale.
• Own the systems and process side of sales enablement, including onboarding workflows, sales process documentation, and tool training, partnering with Sales, Marketing, and Product on holistic sales enablement.

Qualifications

• Bachelor's degree plus a minimum of eight (8) years of relevant experience in Revenue Operations, Sales Operations, GTM Operations, or a closely related function.
• Expert-level HubSpot experience, including hands-on administration of workflows, custom properties, pipeline configuration, reporting, and integrations.
• Demonstrated experience owning a Revenue Operations function, including strategy, systems, processes, and operating infrastructure, ideally as a primary or sole RevOps owner.
• Advanced analytical skills with hands-on experience building revenue models, forecasting methodologies, executive reporting, and pipeline analytics.
• Proven experience improving CRM data quality and pipeline discipline across sales teams.
• Proven experience partnering across Marketing, Sales, Account Management, Client Services, Product, and Finance.
• Experience supporting a B2B organization within SaaS, fintech, financial services, or another technology-enabled environment is preferred.

Additional Skills and Abilities

Strong business judgment and the ability to prioritize independently based on revenue impact.

• Ability to influence senior stakeholders and drive decisions and follow-through without direct authority.
• Self-starter who is comfortable as a team of one, builds rather than delegates, and takes initiative without waiting to be asked.

Application Timeline

We anticipate the application window for this posting will close on: November 6th, 2026. Submission does not guarantee selection, and three+one reserves the right to modify or cancel the hiring process at any time.

Only shortlisted candidates will be contacted. We'll retain all applications for future consideration.

Benefits Overview

At three+one, we invest in our team's health, well-being, and growth - offering competitive pay and a flexible benefits package that supports employees and their families at every stage.

Full-time Employment Opportunities include:

• Competitive salary and benefits (Health, Dental, Vision, Basic Life, SDBL)
• 401K Plan
• Flexible PTO, sick leave, and paid holidays
• Cell phone reimbursement

Benefits offerings may vary by location and employment status.

The pay range for this role is:

150,000 - 170,000 USD per year (Remote (United States))