Director of Revenue Operations & Strategy

Supplier.io

$135K — $160K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in revenue operations or GTM strategy, preferably in B2B SaaS.
  • Deep, hands-on expertise in HubSpot administration; certifications preferred.
  • Fluency in BI tools and SQL, capable of transforming complex data into actionable insights.
  • Proven track record in both designing strategies and executing on them effectively.
  • Demonstrated experience evaluating and implementing AI tools in a revenue context.
  • Strong cross-functional communication skills and ability to influence senior stakeholders.

Responsibilities

  • Lead and execute annual and quarterly GTM planning for Sales, Marketing, and Customer Success.
  • Build data-driven models linking resources to revenue targets and present findings to leadership.
  • Oversee end-to-end HubSpot administration, ensuring optimal automation and data hygiene.
  • Manage a diverse revenue tech stack, including marketing automation and sales engagement tools.
  • Implement AI tools to enhance forecasting, lead scoring, and pipeline analysis.
  • Create and maintain revenue forecasts with less than 10% variance from actual results.
  • Design and optimize the lead-to-cash workflow to prevent revenue loss during deal stages.

Benefits

  • Opportunity to shape and own a strategic revenue function at the company.
  • Work in a dynamic and influential leadership role that bridges multiple departments.
  • Access to cutting-edge AI and technology tools within revenue operations.
  • Gain experience in a leading B2B SaaS environment with a focus on continuous learning and growth.
Full Job Description
The Opportunity

We're hiring a Director of Revenue Operations & Strategy to create and own AI-driven systems, data, and processes that connect Sales, Marketing, and Customer Success into a single, predictable revenue engine. This is a strategic leadership role, not a tactical ops seat: you'll set direction, decide what we build, and translate executive strategy into daily execution while running HubSpot as our core revenue platform.

What You Will Do

Revenue Strategy & Planning

  • GTM planning: Lead annual and quarterly planning across Sales, Marketing, and CS, including territory design, quota methodology, capacity planning, and market segmentation.
  • Resource allocation: Build data-driven models that tie headcount and investment to revenue targets and surface recommendations to leadership.

HubSpot & Tech Stack Ownership

  • Own HubSpot end to end through AI-native infrastructure: administration, architecture, workflow automation, lifecycle stages, lead scoring, deal pipelines, reporting, and data hygiene across the full CRM.
  • Manage the revenue tech stack: marketing automation, sales engagement, CPQ, and revenue intelligence tools, ensuring clean data flow and eliminating redundant systems.
  • Deploy AI-powered tooling: evaluate and implement AI for forecasting, lead scoring, pipeline analysis, and automating manual, spreadsheet-driven work.

Data, Analytics & Forecasting

  • Forecasting: build and maintain revenue forecasts targeting under 10% variance from actual results.
  • Reporting: develop executive and board-level dashboards, pipeline health scoring, and predictive analytics; enforce data quality standards.

Process Optimization

  • Lead-to-cash: design and optimize the full workflow, define handoff protocols between Marketing, Sales, and CS, and run deal desk operations across multiple business units so revenue doesn't leak between stages.

Cross-Functional Leadership

  • Partnership: act as the operational connective tissue between GTM leaders, translating strategy into execution and operational reality into executive decisions.
  • Operating cadence: establish a shared operating rhythm; recurring pipeline and revenue reviews across Sales, Marketing, and CS. Ensure GTM leaders stay aligned on priorities, forecast, and accountability to common metrics.


What You'll Need to Succeed

  • Experience: 7+ years in revenue operations, sales operations, or GTM strategy, including experience leading a function or team, preferably in B2B SaaS.
  • HubSpot expertise: deep, hands-on HubSpot ownership (admin-level); certifications a plus. Experience migrating to or scaling on HubSpot is highly valued.
  • Analytical depth: fluency with BI tools (via SQL or AI-enabled); able to turn messy data into clear narratives and recommendations.
  • Strategic range: proven ability to move from designing the playbook to running it, owning both the vision and the execution.
  • AI fluency: hands-on experience evaluating and deploying AI tools within a revenue or ops function.
  • Leadership: strong cross-functional communication and the ability to influence senior stakeholders with data.


Success in the First 12 Months

  • HubSpot is clean, well-architected, and trusted as the single source of truth for revenue data.
  • Forecasts land within 10% of actuals and leadership relies on your dashboards for decisions.
  • Handoffs between Marketing, Sales, and CS are defined, measured, and no longer leaking revenue.
  • A repeatable annual planning process (territories, quotas, capacity) is in place and running on schedule.


We do no accept unsolicited resumes from recruitment/search firms.

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