The Role
As the Director of Revenue Operations, your position will involve curating pipeline metrics, devising sales operations efficiencies, and analyzing performance data to enhance sales and marketing strategies. Reporting to the Chief Revenue Officer (CRO), this vital member of the GTM leadership team will lead the optimization of CRM processes and manage utilization of the sales resource technologies to ensure efficiency and effectiveness in alignment with industry best practices. You will collaborate with sales leaders to develop accurate forecasts, strategically allocate resources, and manage sales enablement programs that empower the team to succeed. Additionally, you will oversee ROI for sales activities, promoting cross-functional collaboration to support seamless, value-driven go-to-market strategies that reflect the 7 Mindsets' core values of growth, connection, and purpose with our mission of transforming lives through positive mindsets.

Responsibilities
• Optimize CRM (Salesforce) Processes: Manage and refine processes to align with industry best practices, ensuring efficiency and effectiveness.
• Performance Measurement: Monitor and report on key performance indicators to evaluate and enhance the effectiveness for sales and marketing efforts to ensure they meet targets related to revenue and customer acquisition.
• Sales Forecasting: Collaborate with sales leadership to provide accurate forecasts and strategic insights for resource allocation.
• Data-Driven Decision Making: Use data analytics to assess performance, identify trends, and provide actionable insights to drive sales and retention.
• Sales Enablement: Manage the development and execution of sales enablement programs, including tools and content, to equip the sales team for success.
• Technology Management: Evaluate and manage the sales resource technologies, ensuring it meets the needs of sales and customer success teams.
• ROI Management: Manage resource allocation for sales, services and customer success events, ensuring cost- effectiveness and ROI.
• Cross-Functional Collaboration: Work closely with sales, marketing, product, technology, finance, and customer success teams to ensure alignment and execute seamless go-to-market strategies.
• Ensure High-Level Accuracy and Detail Orientation: Maintain attention to detail and accuracy in a fast-paced environment.
• Foster Strong Interpersonal and Organizational Skills: Develop skills to simplify processes and create efficiencies.
• Promote Company Culture: Uphold the 7 Mindsets-based values of the company.
• Other similar responsibilities as needs evolve.

Qualifications for Director of Revenue Operations

Educational Background:

• Bachelor's degree in Business Administration, Sales, Marketing, Data Science, or related discipline is required.

Professional Experience:

• Minimum of 7+ years in revenue operations, sales operations, or a related field.
• Proven track record in supporting growth in high-growth environments, particularly ed-tech or SaaS sectors.

Sales Expertise:

• Deep understanding of the sales process, from lead generation to closing deals.
  Ability to provide feedback to enhance sales strategies and optimize sales funnel performance.
• Experience in designing, implementing, and tracking sales KPIs and success metrics.
  Focus on metrics like lead response time, cost per lead, customer acquisition cost, average sales time, sales cycle length, lead-to-opportunity ratio, pipeline dollar value, win rate, close rate, year 1 transaction value, customer lifetime value, forecast accuracy, and sales efficiency.

Technical Skills:

• Admin-level proficiency in Salesforce.
• Expert user of Excel.
• Deep experience with analytics platforms (e.g. Hubspot and SalesLoft) and the ability to manage large datasets and translate them into actionable insights.

Communication and Interpersonal Skills:

• Excellent verbal and written communication skills.
• Strong ability to collaborate effectively across departments and with senior stakeholders.
• Proven ability to think strategically and execute detailed operational plans.

Character and Attitude:

• Highly proactive and self-driven, with a focus on continuous improvement and scalability.
• Adaptable and comfortable working in a dynamic, evolving and fast-paced environment.
• Results-oriented with a strong focus on achieving sales efficiency and effectiveness.

Our Values
7 Mindsets strives to measurably improve the lives of students, educators, and the community, empowering all individuals to lead their ultimate lives. At the center of 7 Mindsets' mission and work is empowering students, educators, and communities to lead their best lives. As 7 Mindsets empowerees, we strive to live these mindsets each day, celebrate those who embody them, and reward those whose values-focused actions and behaviors serve as inspiration for others. Learn more about our core values and the robust benefits we offer at https://7mindsets.com/careers/