OverviewBlack Desert Resort, located among the dramatic red rocks and lava fields of Southern Utah, is an ultra-premium destination featuring championship golf, exceptional accommodations, distinctive restaurants and bars, spa and wellness experiences, and thoughtfully curated resort amenities.
Job Summary:
The Director of Restaurants, Bars and Events provides strategic leadership, financial oversight, and operational direction for all Restaurants, Bars and Events operations at Black Desert Resort, including restaurants, bars, lounges, coffee outlets, in-room dining, banquets, and employee dining. This executive leader drives guest satisfaction, revenue, profitability, service excellence, and a culture of accountability and team development consistent with the resort’s ultra-premium standards.
Job Specifications:
Onsite: Black Desert Resort
Shift & Schedule Availability: Full-Time / Year-Round
Salary Range: $170,000 – $190,000 per year plus incentive bonus. This is the salary range we reasonably expect to pay for this position. Individual compensation decisions are based on experience, qualifications, and business needs.
Responsibilities
Key Responsibilities including but not limited to:
- Oversee Restaurants, Bars and Events operations including fine dining, casual dining, lounges, pool, coffee shop, in-room dining, and banquet services at Black Desert Resort. Other operations could be added in the future.
- Develop and implement strategic business plans and operating budgets for each outlet, monitoring revenue, labor costs, COGS, and profitability
- Partner with the Assistant Director of Restaurants, Bars and Events, Executive Chefs, and outlet General Managers to create distinctive dining experiences aligned with Black Desert Resort’s and each outlets brand.
- Ensure a consistent and exceptional guest experience by upholding service standards, ambiance, and menu quality
- Hire, train, mentor, and evaluate a diverse team of managers, supervisors, and hourly associates
- Lead scheduling, payroll approval, and labor optimization initiatives in alignment with forecasted occupancy and business trends
- Support the development of marketing strategies and promotions in coordination with the Sales and Marketing team
- Oversee inventory, purchasing, vendor relations, and compliance with health, safety, and liquor laws
- Implement and maintain robust service training and professional development programs across all departments
- Serve as a key leader during resort events, high-volume periods, and special functions
- Regularly review guest feedback, comment cards, and Revinate scores to ensure guest satisfaction and implement corrective action where necessary
- Champion a culture of hospitality, accountability, and teamwork across all F&B operations
Qualifications
Preferred Qualifications and Skills:
- 7+ years of progressive Restaurants, Bars and Events leadership experience, including oversight of multiple outlets in a resort or full-service hospitality environment.
- Luxury resort or high-volume hospitality experience strongly preferred
- Proven experience managing P&L, budgets, and financial reporting
- Deep understanding of culinary operations, wine and beverage programs, and service standards
- Demonstrated leadership in hiring, training, and developing high-performing teams
- Strong communication, conflict resolution, and problem-solving abilities
- Experience working with labor management systems, POS systems, and inventory control software
- Must be able to work a flexible schedule including weekends, evenings, and holidays
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