Director of Quality & Technical Services

Director of Quality & Technical Services We9re hiring a Director of Quality & Technical Services to join COUNTY PRESTRESS & PRECAST, LLC in Thompson, Ohio The Director of Quality & Technical Services acts as a strategic advisor to the Prestress Leadership boosting efficiency through commercial and operations continuous improvement, cross-functional projects, industrial engineer program, and direct oversite of the Prestress Division Quality Control Department. This is a dual-focused leadership role responsible for improving operational performance across the division while also developing architectural precast capabilities across multiple manufacturing plants. This role leads continuous improvement initiatives, standardizes processes, drives cross-plant collaboration, and builds the technical, quality, and production foundation required to produce consistent, high-quality structural and architectural precast products. This individual partners closely with Operations, Engineering, Quality and Safety to elevate plant efficiencies, adding valuable input into design and manufacturing standards, and support multi-plant development of architectural core competencies. The role acts as both an operational excellence leader and the primary driver for architectural best practices. Job Duties & Responsibilities: 30 Leads division-wide quality control teams by strengthening standardized processes, systems, and controls. 30 Leads cost analysis initiatives to improve profitability, operational efficiency, and data-informed decision-making. 30 Evaluate and execute improvements of production standards for mix design, formwork, embedding, finishing, curing, and quality requirements. 30 Trains and mentors plant teams on architecture processes, color and texture matching, finish consistency, and inspection techniques. 30 Provides input for the selection of architectural-capable plants and conducts readiness assessments for additional facilities. 30 Establishes standards for mock-ups, sample approvals, finish benchmarking, and customer-facing product demonstrations. 30 Ensure product consistency across plants through audits, feedback loops, and corrective action plans. 30 Partners with Engineering to develop standardized architectural details and modeling standards. 30 Facilitates cross-plant collaboration to incorporate best practices when practical. 30 Leads the development and execution of a multi-year operational excellence roadmap for all plants. 30 Partners with plant teams to improve throughput, reduce downtime, and optimize labor efficiency. 30 Develop standardized reporting metrics to improve accuracy, completeness, quality, and KPI consistency. 30 Provides guidance and training to strengthen reporting practices and KPI standards. 30 Supports resolution of complex field and project management issues in partnership with the Director of Project Management. 30 Identifies and implements technology enhancements that improve manufacturing efficiency and operational performance. 30 Collaborates with senior leadership to support organizational objectives. 30 Promotes a culture of operational discipline, continuous improvement, and architectural excellence. 30 Develops and apply AI tools to strengthen industrial engineering practices. 30 Coach supervisors, leads, team members, and quality control technicians to strengthen technical expertise and process ownership. 30 Serves as the primary liaison between production, engineering, project management, and clients to resolve technical issues and deliver integrated solutions. COUNTY Core Competencies: The expected behaviors of all COUNTY team members that align with Our Values and Our Commitments: 30 Integrity & Organizational Awareness 30 Customer First Focus 30 Planning & Results Driven 30 Teamwork, Safety & Collaboration 30 Problem Solving & Decision Making 30 Creativity & Innovation Job-Based Competencies: 30 Quality Control 30 Materials & Product Testing 30 Quality Inspection 30 Manufacturing Processes 30 Standard Operating Procedures (SOPs) 30 Data Collection 30 Blueprint Reading 30 Leadership 30 Communication 30 Safety Mindedness 30 Attention to Detail Experience & Qualifications: (Required or Preferred) Education 30 Bachelor9s degree in Civil Engineering, Construction Management, or a related field preferred. 30 Advanced degree in Business or Construction Management preferred Experience 30 7+ years of senior quality control management experience with demonstrated success in continuous improvement initiatives 30 Strong continuous improvement acumen Skills 30 Excellent verbal and written communication skills for effective interaction with internal and external stakeholders 30 Strong critical thinking abilities to address production nonconformance and logistical challenges 30 Proven ability to manage multiple projects and competing priorities concurrently 30 Proficiency with Microsoft Office Suite applications 30 Ability to lead diverse teams, foster a positive culture, and drive accountability and performance Licenses / Certifications 30 PCI Certification - Level III Work Environment: 30 Work is typically performed in Indoor/Outdoor/Mixed/Office/Field/Plant environment. 30 Exposure may include: Noise, weather, machinery, chemicals, public interaction, etc. 30 Travel required: 25%-50% 30 Typical work hours/shifts: Semi-Flex working schedule to meet the demands of production and organizational needs Physical & Work Expectations: An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. 30 Frequent standing, walking, bending, reaching, or handling materials/equipment. 30 Occasional climbing, kneeling, crawling, or lifting/moving up to 25 pounds. 30 Ability to concentrate, follow detailed instructions, communicate effectively, and safely perform job duties. 30 May require the operation of specific tools, equipment, or vehicles associated with the position. Benefits Overview: Central Processing Corporation is the payroll and benefit service of the County Materials Family of Companies. 30 Health, dental and vision insurance 30 Paid Short-term & Long-term disability 30 401(k) match 30 8 Paid holidays 30 Paid Time Off 30 Referral rewards program 30 Wellness program with rewards 30 Flexible Savings Options 30 Employee Assistance Program 30 Paid Life Insurance 30 $200 Boot Allowance 30 Safety focused: GUARD for Life 30 Voluntary critical illness & accident insurance 30 Optional Uniform Program English: https://hub.countymaterials.com/hubfs/Benefits.pdf Spanish: https://hub.countymaterials.com/hubfs/Benefits-Spanish.pdf