Director of Quality

Job description

Job Type: Full-Time l Location: San Francisco l Department: AI Infrastructure Supply Chain l Reporting to: Senior Director, HW Quality & PLM | Work Location Type: #Hybrid
IREN is looking for a Director of Quality to own supplier quality across its AI infrastructure supply chain - setting the quality expectations suppliers must meet, writing them into contracts, assessing supplier quality systems, and leading supplier quality reviews. You'll lead the SQE/CQE team covering rack power and backup power devices, CDUs and liquid cooling components, transceivers, cabling and interconnects, and switches. Rack-level system quality and first article execution sit with peer teams in HW Quality & PLM; your focus is the suppliers and commodities that feed them. You'll report to the Senior Director, HW Quality & PLM, with a mandate to shape how IREN manages supplier quality at scale.

Job requirements

• 10+ years of experience in supplier or commodity quality, including leading SQE/CQE teams; hyperscaler, AI cloud, data center, or network/server OEM experience strongly preferred.
• Proven supplier quality experience for electrical, mechanical, and electronic commodities such as rack power and backup power devices, liquid cooling components, transceivers and cabling, and network switches.
• Hands-on experience writing supplier quality agreements and quality exhibit content for supplier contracts.
• Deep working knowledge of supplier QMS audits and assessments (ISO 9001), APQP/PPAP, SPC, FMEA, and 8D.
• Working knowledge of Six Sigma and/or Lean Manufacturing principles.
• Experience establishing shared quality metrics, scorecards, and data feeds with global suppliers, using QMS and analytics tools such as ERP quality modules or Power BI.
• Strong executive presence and cross-functional collaboration skills; equally at home with suppliers, Sourcing, engineering, and senior leadership.
• Bachelor's degree in Electrical, Mechanical, or Industrial Engineering, or related field (or equivalent experience).

Preferred

• Strong technical understanding of liquid cooling technologies and applications (CDUs, smart valves, quick disconnects), high-speed optics, and data center switching.
• Certifications such as ASQ CQE, CQM/OE, CSQP, or ISO 9001 Lead Auditor.
• MBA or advanced degree in Engineering.

Other important requirements

• Pre-employment screening, including background check and substance testing may be required according to company policies.
• This role requires willingness to travel domestically and internationally to supplier and vendor sites, data centers, and industry events.
• IREN does not yet have an office in the Bay Area (a Santa Clara office is planned); until it opens, this role will work remotely, transitioning to hybrid on-site work once the office is established.

Job responsibilities

• Own supplier quality delivery end-to-end: define IREN's overall quality expectations for suppliers, including requirements, acceptance criteria, and escalation paths.
• Build and lead the Supplier and Commodity Quality Engineering (SQE/CQE) team, establishing best practices, KPIs, and governance cadences as IREN's supplier base scales.
• Define and maintain standard quality exhibits for supplier agreements - quality agreements, defect and corrective action terms, change notification, and warranty - and ensure they are captured into new and renewed contracts.
• Evaluate supplier quality management systems through audits and assessments against ISO 9001 and applicable standards, recommending approval status and setting a risk-based re-audit cadence.
• Establish aligned quality metrics, defect definitions, and reporting formats with suppliers so their data can be ingested into IREN data systems for analysis.
• Lead recurring quality reviews with suppliers covering performance, open issues, corrective actions, and improvement plans.
• Drive supplier corrective action (SCAR/8D) and supplier development, escalating suppliers with persistent performance gaps.
• Direct commodity-level quality work, including incoming quality, component failure analysis with suppliers (including review of RMA data), supplier manufacturing process controls, and review of product and process change notices (PCNs).
• Partner with the Sourcing team on quality exhibit content for supplier agreements and supplier performance as defined within those agreements, and participate in business reviews that include quality performance information.
• Partner with HW Quality & PLM peers to define a clear hand-off between commodity quality and rack-level system quality, and route field issues back to the right commodity supplier.
• Own the supplier quality scorecard and dashboards, driving continuous improvement in supplier defect rates and corrective action closure times.
• Drive supplier technology to meet delivery timelines per deployment schedule

Job benefits

The IREN Package
At IREN, we offer a highly competitive compensation package that includes base salary, annual performance incentives, and opportunities to build long-term wealth through equity programs. These offerings are part of our broader Total Rewards package, thoughtfully designed to support your health, well-being, and long-term success.
Compensation

• The expected base salary for this role USD $240,000-$300,000/annum.
  • Actual compensation will be determined based on factors such as experience, qualifications, and market data for the region.
• Total Compensation package may be inclusive of annual incentive bonus, equity (long-term incentive).
• Relocation or Living-out-allowance / per diem (as appliable and based on successful candidate circumstances)

Health & Wellness

• 100% company paid health insurance premiums (medical, dental, and vision) for employees, 75% company paid coverage for dependents
• Company-paid short-term and long-term disability insurance
• Voluntary life, critical illness, and accident coverage available
• Health Savings Accounts (HSA) - when combined with the High Deductible Health Plan
• Employee Assistance Program and wellness resources

Retirement & Financial Wealth

• 401(k) retirement plan with company match
• Access to financial planning and legal services

Time Off & Leave Programs

• Paid Time Off (PTO) and paid holidays

Growth & Development

• Internal skills training and advancement pathways
• Professional development to support certifications, continuing education, or role related training

Community & Culture

• Company events and team-building activities

We value diverse perspectives and believe that skills can be developed. If you're passionate about this role, we want to hear from you - whether you meet every criteria or not. Your unique experiences might be exactly what we need!