15+ years in Quality Assurance/Quality Engineering, with 10 years in leadership roles on large enterprise transformations, preferably in insurance or financial services.
Demonstrated success in modernizing testing frameworks within Financial Services, focusing on Personal and Commercial Lines Insurance.
Hands-on experience with tools like Playwright, Selenium, and JMeter for performance testing.
Experience in developing automation frameworks, specifically with Guidewire Insurance Suite.
Skilled in converting manual to automated testing suites, optimizing for risk and ROI integration into CI/CD processes.
Expertise in modernizing testing practices using APIs, microservices, and data platforms within the Guidewire ecosystem.
Proven ability to lead diverse, geographically distributed Quality Engineering teams using structured models for accountability.
Responsibilities
Advise business and technology leaders on enterprise-wide Quality Engineering practices.
Develop and oversee the enterprise Quality Engineering strategy and operating model.
Transition traditional testing to automation-first, risk-based quality practices.
Integrate quality accountability across Agile and Product teams through DevOps and Shift Left principles.
Influence technology strategies for improved testability, automation, and release confidence.
Scale automation practices across various types of testing to enhance efficiency.
Integrate Quality Engineering into cloud and digital modernization projects for quality assurance at scale.
Benefits
Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
401k Retirement Plan with a generous match.
Four weeks of PTO and Pet Insurance for your furry family members.
Full Job Description
Our Director of Quality Engineering enjoys robust benefits:
Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
Financial Security: 401k Retirement Plan with a generous match.
Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Director of Quality Engineering:
Serve as a trusted advisor to Business, Product, and Technology leaders, championing enterprise-wide Quality Engineering practices across core platforms, digital channels, and integrations.
Define, own, and govern the enterprise Quality Engineering strategy, roadmap, operating model, and standards aligned to business transformation and technology modernization.
Lead the shift from traditional testing to engineering-driven, automation-first, and risk-based quality practices to reduce manual testing effort and accelerate delivery.
Embed quality as a shared accountability across Agile and Product teams through Shift Left, DevOps integration, and continuous quality practices.
Influence enterprise technology strategy by advocating for capabilities that improve testability, observability, automation, and release confidence including selection of tools.
Scale automation coverage across functional, regression, integration, performance, and non-functional testing to reduce cycle time and dependency on manual testing.
Embed Quality Engineering into cloud, digital, and modernization programs to ensure quality at scale.
Define and operationalize enterprise KPIs and dashboards (automation coverage, escaped defects, release health, cycle time, defect trends, etc.) to enable data-driven decision-making.
Provide executive-level reporting on quality risks, readiness, trends, and remediation plans.
Ensure regulatory, compliance, and audit requirements are supported through traceability, reporting, and controlled quality processes.
Align quality priorities with business risk, customer impact, and portfolio objectives.
Lead and develop global Quality Engineering teams across onshore, nearshore, and offshore locations.
Define clear accountability through operating models and RACI, enabling managers and leads to own delivery while the Director focuses on strategy and transformation.
Mentor and grow future Quality Engineering leaders and foster a culture of high performance, ownership, and continuous improvement.
Own Quality Engineering financial strategy including budgets, forecasts, vendor partnerships, contracts, and SOWs ensuring value, scalability, quality outcomes, and alignment with enterprise goals.
What we are looking for as a Director of Quality Engineering:
At least 15 years of experience in Quality Assurance / Quality Engineering with 10 years of leading Quality Engineering teams on large enterprise transformation (P&C insurance or financial services preferred).
Successful history of driving modernization of testing frameworks and practices in Financial Services preferably across Personal and Commercial Lines Insurance.
Hand-on experience with Playwright, Selenium, JMeter, Gatling, LoadRunner and other cloud-based performance testing tools.
Proven leadership in building automation frameworks preferably around Guidewire Insurance Suite.
Experience converting high-value regression and smoke tests from manual to automated suites, prioritizing risk and ROI, and integrating them into CI/CD.
Experience in modernizing enterprise testing practices through APIs, events, microservices, and data platforms, ideally within Guidewire Insurance Suite, and crafting Quality Engineering strategies that cover both the core and connected digital ecosystem.
Strong background in leading geographically spread Quality Engineering teams and external partners, ensuring efficiency and accountability through structured RACI models.
Strong leadership, stakeholder management, communication skills - able to liaise between various departments effectively.
Strong analytical, problem-solving skills and attention to detail.
Proven experience of managing multiple priorities in a fast-paced environment.
Ability to perform well and professionally in a demanding, high performance IT organization.
