8+ years in Client Success, Account Management, or Strategic Accounts
Proven success in growing and retaining healthcare provider accounts
Experience in leading renewals and contract negotiations
Strong influencing skills in matrixed environments
Excellent project management and analytical skills
Familiarity with CRM platforms, preferably Hubspot
Responsibilities
Own and manage a portfolio of provider and payvider accounts
Act as the primary executive-level relationship owner for assigned providers
Develop and execute growth strategies focused on retention and expansion
Lead renewal and expansion discussions in partnership with Sales
Identify new growth opportunities within existing relationships
Collaborate cross-functionally with various teams to deliver results
Serve as a senior escalation point for timely issue resolution
Maintain accurate account plans and forecasts in Hubspot
Stay updated on RPM and virtual care trends to provide client value
Benefits
Remote-first role with national provider exposure
Opportunity for significant travel (up to 50%)
Engagement with cutting-edge RPM and virtual care solutions
Potential for professional growth in a strategic leadership role
Access to a collaborative cross-functional team environment
Full Job Description
The Director of Provider Growth is responsible for driving retention, expansion, and long-term value realization across AMC Health's provider and payvider client portfolio. This role serves as a strategic growthpartner to healthcare provider organizations, owning executive relationships, renewal strategy, and expansion opportunities for AMC Health's RPM and virtual care solutions.
This position requires deep experience working withhealthcare providers and payviders, strong commercial acumen, and the ability to translate clinical and operational outcomes into measurable growth.
Key Responsibilities
Own and manage aportfolio of provider and payvider accounts, with full accountability for retention and growth
Act as the primary executive-level relationship owner for assigned provider organizations
Develop and execute provider growth strategies focused on:
Retention and renewals
Expansion, upsell, and new program adoption
Value realization and outcomes-based storytelling
Lead renewal and expansion discussions, including contract negotiations, in partnership with Sales
Identify and develop new growth opportunities within existing provider relationships
Collaborate cross-functionally with Sales, Clinical, Product, Technical, and Finance teams to deliver results
Serve as a senior escalation point and ensure timely issue resolution
Maintain accurate account plans, forecasts, and engagement data in Hubspot
Stay current on RPM, digital health, and virtual care trends, translating insights into client value and internal product feedback
Demonstrate mastery of AMC Health's solution set, roadmap, and value proposition
What Success Looks Like
Strong provider retention and renewal performance
Consistent account expansion and revenue growth
Deep, trusted executive relationships within provider organizations
Clear articulation of AMC Health's value and outcomes
