Bachelor's degree in project management or related field
PMI scheduling professional certification (PMI-SP) preferred
Minimum two years' experience as a project scheduler
Advanced proficiency in MS Projects
Extensive experience in schedule planning and management
In-depth knowledge of project scope within the industry
Excellent organizational, time-management, and communication skills
Responsibilities
Oversee and mentor project managers to ensure adherence to project execution protocols
Develop leadership pathways for high-potential project managers
Foster a collaborative work environment focused on results
Ensure compliance with the established Project Management Process
Implement structured processes to optimize efficiency and mitigate disputes
Enforce In-Process Quality Assurance (IPQA) measures across trades
Manage project budgets and ensure cost efficiency while maintaining quality standards
Benefits
Opportunity for professional development and leadership growth
Collaborative and results-driven work environment
Engagement with high-level stakeholders, including vessel representatives and owners
Focus on continuous improvement and best practices in project management
Commitment to safety and compliance with industry regulations
Full Job Description
Description
The Director of Project Management provides strategic leadership and oversight for all aspects of project management, ensuring operational compliance, financial accountability, and customer satisfaction. Responsible for standardizing and continuously improving project management processes, overseeing a team of Project Managers.
Responsibilities:
Directly oversee and mentor project managers, ensuring they follow standardized project execution and customer engagement protocols
Develop leadership pathways for high-potential project managers, guiding them toward future opportunities
Foster a collaborative and results-driven work environment, ensuring that team members adhere to best practices and company policies
Ensure that all projects follow the established Project Management Process, including initiation, planning, execution, quality assurance, and closure
Implement and refine structured processes to optimize efficiency and mitigate disputes
Ensure quality control by enforcing In-Process Quality Assurance (IPQA) measures across multiple trades and subcontractors
Oversee the execution of project budgets, ensuring cost efficiency while maintaining quality standards
Manage financial aspects such as subcontractor invoicing, customer billing cycles, and departure invoicing to ensure timely payments and dispute resolution
Work closely with the Business Manager and Accounting to enforce credit policies, prevent revenue leakage, and oversee billing reconciliation
Serve as the primary escalation point for project disputes, particularly regarding scope changes, billing conflicts, and quality concerns
Ensure customer satisfaction by maintaining open lines of communication, ensuring structured Customer Kick-Off Meetings, and managing expectations throughout the project lifecycle
Meet as needed with vessel representatives, captains, and owners to align project goals with their operational and financial priorities
Anticipate and mitigate project risks, including schedule delays, subcontractor performance issues, and scope creep
Ensure compliance with safety programs, classification society regulations, and operational protocols to prevent legal and contractual liabilities
Lead the resolution for warranty claims, subcontractor negotiations, and vessel departure challenges, ensuring favorable outcomes for both the company and customers
Continuously assess project performance metrics and identify areas for improvement in execution, resource allocation, and customer relations.
Develop and implement best practices for project management, ensuring efficiency, standardization, and adaptability to evolving industry needs.
Provide high-level reporting and insights to executive leadership, ensuring alignment between project management goals and overall business objectives
Requirements:
Bachelor's degree in project management, or in a related field.
Certification as a PMI scheduling professional (PMI-SP) will be advantageous.
A minimum of two years' experience as a project scheduler in a related industry.
Advanced proficiency in project scheduling software: MS Projects.
Extensive experience in schedule planning and management.
In-depth knowledge of the scope of projects within the industry.
Advanced ability to evaluate project progress and facilitate interventions.
Ability to keep stakeholders informed of project timelines and changes.
Excellent organizational, time-management, and communication skills.
Safety and Environmental Responsibilities
Follow SHM Safety and Environmental rules and complete required related training.
Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.
Report all accidents, injuries, spills and near misses immediately.
Technical and Physical Requirements
Prior marina experience preferred
ABYC and/or manufacturer certifications preferred
Ability to sit or stand for long periods of time
Ability to lift 20 pounds
Any skills considered standard that a Service Advisor should possess
Minimum Soft Skills Qualifications
Eagerness to engage in a growing, fast paced, and industry-leading company
Consistently treats others with dignity and respect
Genuinely serves others with humility and a positive attitude
Frequently demonstrates a bias toward action
Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
Follows policies and procedures while seeking out new and better ways of accomplishing duties
Shows resolve and overcomes difficulties in a positive and productive manner
Provides responsive service to our teammates and members
Continuously puts forth the extra effort to accomplish duties
Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
Works to build high performing teams while taking an interest in teammates' professional development
Organize, plan and manage teammates and processes efficiently
Unfailing commitment to continuous learning and growth
Acts with integrity and is open to feedback from all teammates
Willingly coaches teammates through change and leads all situations with positivity
