Etsy

Director of Product Management, UX Platform

Etsy • $240K — $324K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of product management experience, ideally in platform or infrastructure roles.
  • Strong understanding of design systems, developer experience, and web front-end architecture.
  • Proven track record of leading cross-disciplinary teams and building trust with technical stakeholders.
  • Experience with measuring user experience quality and utilizing data for decision-making.
  • Excellent coaching skills with experience in mentoring product managers.

Responsibilities

  • Set and drive a comprehensive product strategy for UX Platform.
  • Build and implement solutions for measuring experience quality.
  • Define a multi-year investment strategy for AI-assisted design and engineering capabilities.
  • Lead and develop a team of product managers, focusing on career growth.
  • Champion best practices in accessibility and design-system requirements.

Benefits

  • Equity package and annual performance bonus.
  • Flexible work arrangements with a mix of in-office and remote options.
  • Comprehensive support benefits for employees and their families.
Full Job Description

What's the role?

We are looking for a Director of Product Management to lead UX Platform, the team that builds the foundation every Etsy experience is made on. As a leader of our UX Platform, you will be responsible for setting product strategy across design systems, prototyping, web front-end infrastructure, and front-end developer experience; raising the bar on how Etsy measures and improves experience quality; and building and coaching a team of product managers. Do you find joy in taking a broad, cross-disciplinary remit and turning it into a focused roadmap that people can rally behind? Are you as energized by accessibility and design-system architecture as you are by developer tooling and front-end infrastructure? If so, this could be the perfect match.


This is a full-time position reporting to the Senior Director of Product Management, Foundation.


What's this team like at Etsy?

  • UX Platform is where design and engineering meet. We own the design system, the prototyping tools, and the web front-end frameworks and tooling used to build every page on Etsy. The quality, consistency, and speed of our entire product organization runs through our work.
  • You'll partner closely with Engineering and Design leaders who each bring a distinct point of view, and with the product teams who build on our platform. Bridging those perspectives into one platform strategy is a core part of the job.
  • Etsy has made UX quality a company-wide priority, and this team sits at the center of it. You'll help define how we benchmark critical buyer and seller journeys, modernize a long-lived front-end stack, and shape how AI-assisted tools change the way designers, PMs, and engineers work. Our internally built AI prototyping app is already live, and what comes next is yours to help decide.

What does the day-to-day look like?

  • Set and drive product strategy across web front-end developer experience, infrastructure, design systems, and prototyping, and make the trade-offs that turn a broad remit into a focused, prioritized roadmap.
  • Build a portfolio of solutions for measuring experience quality across Etsy, along with internal front-end developer experience, and use that evidence to decide where to invest.
  • Define our multi-year investment strategy for agentic and AI-assisted capabilities across design, product, and engineering workflows.
  • Lead and grow a team of product managers, investing in their careers and their craft.
  • Champion front-end platform health, accessibility, and design-system best practices as first-class product requirements, not afterthoughts.
  • Partner with the product teams who build on the platform to understand their needs and turn them into clear priorities.
  • Represent UX Platform's roadmap and progress to senior leadership, and build the case for investment where needed.
  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

  • You've led products for platform, infrastructure, design-system, or developer-experience teams whose customers are internal and technical (engineers, designers, PMs), and you know what it takes to earn their trust.
  • You're a systems thinker who can connect the pieces of a design system, front-end architecture, and developer workflow into one coherent picture.
  • You turn ambiguity into clarity. You learn fast, adapt as the organization evolves, and create structure rather than waiting for it to be handed to you.
  • You own problems and outcomes, not just projects, and you're comfortable working in a product operating model built around that idea.
  • You measure what matters, whether that's developer experience or UX quality, and use data to prioritize.
  • You communicate crisply and credibly with highly technical audiences and highly design-minded ones, and you can build shared conviction when their priorities compete.
  • You're an excellent coach who has managed PMs and helped them grow.
  • You're curious, enthusiastic, generous, and responsible, and you're excited about agentic and AI-assisted ways of working.


Compensation & Benefits

In addition to salary, you'll be eligible for an equity package, an annual performance bonus, and our that support you and your family. Base salary is determined by your location, skills, and experience.


Etsy uses two geographic pay zones to reflect the labor markets where we compete for talent: one called Geo-1, covering the New York City metropolitan area, San Francisco Bay Area, and Seattle metropolitan area, and one called Geo-2, covering all other U.S. locations. Salary ranges for this role vary by zone and are listed below.


Location

We prioritize candidates based within commutable distance of Etsy’s Brooklyn Office. Depending on proximity, we ask team members to come in once or twice per week. Remote candidates outside commutable distance may be considered on a case-by-case basis, with the expectation of occasional travel to the office. Learn more details about our work modes and workplace safety policies .


Salary Range:

• Geo-1: 240,000.00 - 324,000.00 USD Annual • Geo-2: 216,000.00 - 292,000.00 USD Annual

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

About Etsy

Etsy is an American e-commerce company that provides a global online marketplace for handmade goods, vintage items, and craft supplies. Etsy's community of sellers includes artists, craftspeople, and collectors who sell a wide range of items, including jewelry, clothing, home décor, art, toys, and craft supplies. Etsy was founded in 2005 and is headquartered in Brooklyn, New York. The company has a strong commitment to sustainability and social responsibility, and has been recognized for its efforts to reduce its environmental impact and support small businesses around the world.
Learn more about Etsy
Size
2,576 employees
Market Cap
$15.2 billion
Industry
Net Income
$349.2 million
Founded
2005
5 Year Trend
+44.9%
Revenue
$1.7 billion
NASDAQ

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