Bachelor's degree required; Master's preferred in Healthcare Administration or related field.
3-5 years of experience in healthcare administration or medical practice management.
Familiarity with regulatory compliance and accreditation standards.
Knowledge of medical billing and revenue cycle management is strongly preferred.
Strong organizational, project management, and interpersonal skills.
Responsibilities
Oversee facility operations and vendor management for maintenance and compliance.
Ensure adherence to Quad A and New Jersey accreditation regulations.
Support administrative and clinical staff, ensuring adequate coverage and efficient workflows.
Manage communications and coordination with dialysis centers.
Prepare and analyze operational and financial performance reports.
Conduct audits for accurate billing and revenue cycle management.
Assist with physician support and community outreach initiatives.
Benefits
Excellent work/life balance.
100% medical coverage for Employee Only with Cigna Bronze plan.
Multiple dental and vision plan options available.
Health Savings and Flexible Spending Accounts offered.
Life insurance coverage provided, with options for additional coverage.
Short-Term and Long-Term Disability options available.
Generous Paid Time Off and Holiday Pay.
Employee Assistance Programs and discounts available.
401k contributions from the employer after eligibility.
Full Job Description
Director of Procedure Suite (OBL/ASC) Operations
Essential Duties and Responsibilities
Facility Operations & Vendor Management:
Oversee the maintenance and operational readiness of facilities.
Coordinate and manage relationships with all service vendors (elevator, pest control, generator, fire safety, alarm, etc.)
Schedule routine and emergency maintenance visits.
Oversee compliance with all fire safety requirements and facility regulations.
Regulatory Compliance & Accreditation:
Ensure ongoing compliance with Quad A and State of New Jersey accreditation regulations.
Manage annual renewal of state licenses and Quad A accreditation requirements.
Coordinate preparation and document management for Quad A surveys and on-site inspections (clinical and administrative compliance.)
Schedule and coordinate Med Safe and other regulatory visits.
Maintain required accreditation, compliance, and operational records
Monitor changes in regulatory requirements and implement updates as needed.
Staff Support For both Administrative and Clinical areas:
Provide oversight support to front desk and clinical personnel.
Arrange staffing coverage for front desk operations
Oversee nurse staffing and coverage to meet patient care needs.
Organize routine staff meetings and collaborate with clinical leadership to promote efficient workflows and communication.
Dialysis Center Relations & Patient Coordination:
Oversee the administrative liaison for dialysis center communications.
Manage designated communication channels, including secure messaging platforms, with dialysis center partners.
Organize and coordinate educational meetings and collaborative discussions with dialysis center representatives.
Data Management & Reporting:
Prepare and maintain monthly Procedure Suite volume reports.
Develop and maintain reports related to operational, financial, and procedural performance metrics.
Review departmental profit and loss reports in collaboration with the Chief Financial Officer.
Analyze trends and provide insight to support operational and strategic decision-making.
Revenue Cycle & Billing Support:
Conduct audits to ensure accurate billing, claim submission, adjustments, write-offs, and collections related to Procedure Suite services.
Participate in managed care, revenue cycle, and billing strategy meetings.
Assist with billing projects, reporting initiatives, and revenue optimization efforts.
Oversee inventory and assist with contract negotiations.
Physician & Administrative Support:
Prepare agendas, PowerPoint presentations and reports regarding Procedure Suite quality measures, operational performance, and key metrics for physician leadership business and operational meetings.
Assist with physician-requested projects and special initiatives.
Event & Program Coordination:
Assist with physician and community outreach initiatives as assigned.
Inventory & Office Administration:
Oversee ordering of office and operational supplies as needed.
Ensure adequate inventory levels to support uninterrupted clinical and administrative operations.
Qualifications
Education:
Bachelor's degree required; Master's degree in Healthcare Administration, Business Administration, or a related field preferred.
Experience:
Minimum of 3-5 years of healthcare administration, ambulatory surgery center, outpatient procedure suite, or medical practice management experience.
Experience with regulatory compliance, accreditation standards, and healthcare operations preferred.
Knowledge of medical billing, revenue cycle management, and healthcare financial reporting strongly preferred.
Skills & Competencies:
Strong organizational and project management skills.
Excellent interpersonal and relationship-building abilities.
Experience working with physicians, clinical staff, and external healthcare partners.
Proficiency in Microsoft Office Suite, including Excel and PowerPoint.
Ability to analyze operational and financial data and prepare management reports.
Strong written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced healthcare environment.
Attention to detail and commitment to regulatory compliance.
Benefits:
Excellent work/life balance
Medical (100% paid by the group for Employee Only coverage with the Cigna Bronze plan).
Dental - three plans to choose from Delta Dental and Cigna.
Vision - two plans to choose from Delta VSP.
Health Savings Account and Flexible Spending Accounts (Healthcare, Dependent Care, Transit and Parking) through Upswing.
Life Insurance - $25,000 Paid by the group with the option to enroll in additional Voluntary Life Insurance coverage.
Short-Term Disability and Long-Term Disability through New York Life with the option to enroll in additional voluntary coverage.
Ancillary optional benefits - Accident, Critical Illness and Hospital Indemnity through New York Life.
Paid Time Off
Holiday Pay
Paid Jury Duty - 1 day of full pay.
Employee Assistance Programs through RWJBH and Cigna.
401k Employer Contributions - upon eligibility, group contributes 3%
Working Advantage and Life Mart Employee Discounts.
Holiday Party, Employee Appreciation Days, Ice Cream Socials, various Fundraisers and Contests (receive prizes!) - Lots of employee engagement.
