Director of Physician Practices - Primary Care Partners

Qualifications

• Basic knowledge of computer input required.
• Ability to perform basic clerical functions.
• Understanding of medical terminology.
• Strong spelling and numerical skills required.
• Clear and concise verbal communication skills.

Responsibilities

• Greet patients and visitors warmly, maintaining a patient-focused demeanor.
• Answer phone calls promptly, using effective customer service skills.
• Utilize proper telephone etiquette for clear communication and call transfers.
• Maintain patient confidentiality and uphold relevant policies.
• Assist with customer complaints to ensure satisfaction.
• Review financials with providers and AVP on a monthly basis.
• Lead teams in achieving service excellence and operational budget goals.

Benefits

• Opportunities for professional development and training.
• Supportive work environment focused on service excellence.
• Engagement in team leadership and operational strategy.
• Involvement in human resources processes, including hiring and training.