Director of People

Veterinary United

$100K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of HR leadership experience in a multi-site organization, preferably in healthcare or veterinary settings.
  • Strong understanding of employee relations and HR compliance across various states.
  • Experience in developing HR strategies that drive business growth and facilitate organizational change.
  • Proficient in performance management and organizational development practices.
  • Exceptional communication and problem-solving abilities.
  • Demonstrated leadership style focused on accountability and service.
  • Bachelor's degree in HR, business administration, or related field; advanced education or HR certification preferred.

Responsibilities

  • Develop and execute HR strategies to support growth and enhance company culture.
  • Provide guidance on employee relations, performance issues, and conflict resolution.
  • Champion a culture of connection, inclusion, and accountability among staff.
  • Collaborate with leaders to support recruitment, onboarding, and employee retention efforts.
  • Oversee employee development initiatives including training and succession planning.
  • Ensure HR practices comply with applicable employment laws and best practices.
  • Enhance performance-management processes for setting goals and providing feedback.

Benefits

  • Join a family-owned, veterinarian-led organization with clear values and mission.
  • Impact a network of over 20 veterinary clinics positively.
  • Collaborate with a leadership team focused on mentorship and innovation.
  • Contribute to shaping the future HR strategies for the organization.
  • Access competitive compensation and comprehensive benefits with growth opportunities.
Full Job Description
Director of Human Resources

Location: Metro Detroit, MI, on- site
Employment Type: Full-Time

As Veterinary United continues to expand, we're seeking an experienced Director of Human Resources to lead our HR strategy, strengthen our people practices, and support a connected, high-performing culture across our organization.

Why This Role Matters

The Director of Human Resources will serve as a key member of the leadership team, helping shape the employee experience across Veterinary United. This individual will partner closely with executive leadership and practice leaders to align HR strategy with organizational goals, strengthen employee engagement, and build scalable systems that support our growing, values-driven network of clinics.

What You'll Do

HR Strategy and Leadership
Develop and execute human resources strategies that support organizational growth, employee retention, operational effectiveness, and company culture.

Employee Relations
Provide guidance and leadership on employee relations matters, workplace concerns, performance issues, conflict resolution, and corrective action.

Culture and Employee Engagement
Champion a workplace culture rooted in connection, inclusion, accountability, well-being, and Veterinary United's core values.

Talent Acquisition and Workforce Planning
Partner with recruiters and operational leaders to support workforce planning, recruitment, onboarding, student outreach and engagement, and retention across veterinary and support teams.

Learning and Talent Development
Oversee employee development initiatives, leadership training, mentorship programs, succession planning, and career-pathing opportunities.

Compliance and Risk Management
Ensure HR policies, practices, and procedures comply with applicable federal, state, and local employment laws and reflect current HR best practices.

Performance Management
Strengthen performance-management processes, including goal setting, coaching, feedback, evaluations, and leadership accountability.

Compensation and Benefits
Provide strategic oversight of compensation, benefits, employee recognition, and total-rewards programs to support competitiveness, equity, and retention.

HR Systems and Infrastructure
Evaluate and improve HR policies, processes, technology, reporting, and organizational systems to meet the needs of a growing, multi-site organization.

Leadership Partnership
Serve as a trusted advisor to executive leadership, practice leaders, and managers across Veterinary United's clinic network.

Who You Are

You are a people-focused and business-minded HR leader who thrives in a dynamic, mission-driven organization.

You bring:

  • Significant human resources leadership experience, preferably within a multi-site, healthcare, veterinary, or service-based organization.
  • Strong knowledge of employee relations, employment law, HR compliance, multi- state HR experience, performance management, and organizational development.
  • Experience developing and implementing HR strategies that support business growth and organizational change.
  • The ability to balance employee advocacy with the operational needs of the organization.
  • Excellent communication, coaching, collaboration, and problem-solving skills.
  • A thoughtful and approachable leadership style grounded in accountability and servant leadership.
  • A genuine passion for helping employees and leaders grow.
  • A bachelor's degree in human resources, business administration, organizational psychology, or a related field. Advanced education or professional HR certification is preferred but not required.

Why Veterinary United?
  • Join a family-owned, veterinarian-led organization with a strong mission and clearly defined values.
  • Make a meaningful impact across a growing network of more than 20 veterinary clinics.
  • Partner with a supportive leadership team committed to mentorship, innovation, and a people-first culture.
  • Help shape the future of the organization's HR strategy and employee experience.
  • Receive a competitive salary, comprehensive benefits, and opportunities for continued professional growth.

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