Director of People & Culture (FT Permanent)

YMCA of the National Capital Region

$85K — $100K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education in Human Resources or related field required
  • CHRP designation or progressing towards certification
  • 5 years of HR experience in specialist or generalist roles
  • Strong understanding of HR legislation and related regulations
  • Deep knowledge of collective bargaining and contract administration
  • Fluent in English, both written and spoken

Responsibilities

  • Manage daily operations of People & Culture functions
  • Create a trustful and collaborative environment among staff
  • Implement HR and Labour Relations strategies as planned
  • Foster positive relationships between management, unions, and staff
  • Oversee labour relations, grievance resolutions, and policy compliance
  • Lead investigations and ensure fair mediation processes
  • Enhance training programs for staff and volunteers

Benefits

  • Commitment to diversity and inclusiveness in hiring
  • Accessibility provisions for applicants with disabilities
  • Support for professional development and certification
  • Engagement initiatives for staff and volunteer recognition
  • Environment promoting trust, respect, and collaboration
Full Job Description
Overview

This position requires a commitment to the Y mission and core values of excellence, compassion, dignity, accountability and inclusion, which form the foundation of all Y programs and services.

Vacancy Status: This job posting is for an existing vacancy.

What do you offer?

Reporting to the Associate Vice President, People & Culture, this role oversees Human Resources and Labour Relations best practices across the Association. The Director of People and Culture acts as a trusted advisor to leaders, employees, and stakeholders across all aspects of People & Culture, including Labour and Employee Relations, Talent Acquisition, Performance Management, Learning and Development, operational planning, Compensation and Benefits, Health and Safety, WSIB management, and workplace accommodations.

In addition, this role plays a key leadership function in supporting Y-LERN (YMCA Labour and Employment Relations Network) by helping to advance innovative, mission-aligned social enterprise initiatives that extend labour relations expertise beyond the Association to the broader non-profit and charitable sector.

Some of the tasks of this position include:

  • Managing the day-to-day operations of the People & Culture function, providing direction and support to team members.
  • Creating and maintaining an environment of trust, respect, and collaboration between management and employees.
  • Implementing People & Culture and Labour Relations strategies and priorities as directed by the Associate Vice President.
  • Fostering respectful, constructive relationships between management, union leadership, employees, and volunteers.
  • Managing day-to-day Labour Relations, including union relationships, grievance resolution, collective agreement administration, and supervisor coaching.
  • Leading workplace investigations, discipline, mediation, and restorative initiatives in a fair and compliant manner.
  • Maintaining and updating People & Culture policies, procedures, and protocols.
  • Delivering and improving training for staff and volunteers, including unionized workplace and human rights requirements.
  • Leading staff and volunteer engagement initiatives, including recognition programs and learning opportunities.
  • Ensuring compliance with employment standards, occupational health and safety, human rights, and pay equity legislation.
  • Lead ingthe implementation, consultation, compliance, and ongoing oversight of the Child & Youth Protection Policy across the Association.
  • Supporting the development and operational implementation of Y-LERN, including designing and delivering two social enterprise components and providing practical labour relations guidance and resources.


What qualifications and abilities are we looking for?

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

The successful candidate will have the following:

Education

  • Post-secondary Certificate or Diploma in Human Resources, and/or an undergraduate degree in Business, Human Resources Management or a related field is required
  • CHRP designation or demonstrable progress towards certification


Language

  • Fluent in English, oral and written


Experience, Skills and Abilities

  • 5 years of experience gained through specialist or generalist positions within Human Resources
  • Comprehensive knowledge of human resources legislation, including the Employment Standards Act, Human Rights Code, Occupational Health and Safety, Labour Relations Act, and related regulations
  • In depth knowledge of collective bargaining, managing the administration of collective agreements and policy interpretation


Additional Requirements:

  • Applicants must already have a valid permit to work in Canada.
  • A Police Record check, not more than 6 months old is required. Police Records checks are reviewed on an individual basis and the offense(s) - if any - is considered in the decision-making process in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position.
  • Annually, staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.


Core Competencies:

  • Excellence: Identifies and implements improvements that enhance work quality.
  • Compassion: Involves warmth and supportive communication. Fosters understanding and collaboration, leading to a positive work environment.
  • Dignity: Involves respecting every individual's worth, promoting fairness and valuing perspectives. It encourages a culture of integrity, mutual respect, and empowerment.
  • Accountability: Manages tasks, projects, and processes effectively.
  • Inclusion: Demonstrates self-awareness and commitment to IDEA, ethics, and well-being.


About diversity and inclusiveness at the Y:

Inclusiveness is a part of our core values and we are committed to ensuring the diversity of the people and communities we serve and as well as our staff. We welcome candidates from racialized groups, invisible minorities, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+.

YMCA of the National Capital Region is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, the YMCA will endeavour to provide accommodation to people with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process, please email [redacted] upon scheduling your interview.

Statement on Use of Artificial Intelligence in Employment Decisions:

At the YMCA, we are committed to maintaining a fair and equitable hiring process. We do not use artificial intelligence (AI) to screen, assess, or select applicants for any positions of employment. All employment decisions are made by our dedicated People and Culture team, ensuring that each candidate is evaluated on an individual basis with the utmost consideration for their unique qualifications and experiences.

How to apply?

All internal applicants must inform their supervisor of their intention to apply for the position.

Thank you for your interest in joining the YMCA of the National Capital Region. We appreciate all applications. Due to the volume of applicants, we are only able to contact those selected for further consideration in the hiring process.

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