Director of Partnerships

TFL Group

$90K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field preferred
  • Passion for sports is essential
  • Experience in retail, travel, events, or sports is a strong plus
  • Excellent verbal and written communication skills
  • Self-motivated with strong organizational abilities
  • Capable of working independently and in teams
  • Strong multitasking skills
  • Ability to thrive under pressure in a fast-paced environment

Responsibilities

  • Build strategic relationships with partners in the competitive ticketing space
  • Develop new business through lead prospecting and client meetings
  • Collaborate with data and analytics teams to create pricing and distribution strategies
  • Achieve and exceed sales and retention targets
  • Design and implement customized service programs for partners and clients
  • Provide top-notch customer service to all TFL clients
  • Coordinate with internal departments to ensure ticketing processes are seamless
  • Execute additional duties as assigned by the Chief Revenue Officer

Benefits

  • Discretionary performance bonuses
  • 401(k) with company match
  • Unlimited vacation policy
  • Comprehensive Medical/Dental/Vision insurance
  • Long-term and short-term disability coverage
  • Life insurance protection
  • Paid parental leave
  • Annual employee ticket credit of $1,000
  • Employee referral program
  • Casual dress code
  • Company outings to live events including suite tickets
  • Complimentary meals and snacks in company kitchen
Full Job Description
TFL, a leading live entertainment and technology company, has a fantastic opportunity for an experienced Director of Partnerships to join our team.

Responsibilities & Job Duties (include, but are not limited to)
  • Work strategically and build strong relationships with TFL partners in the competitive ticketing environment
  • Retain and develop new business for TFL through prospecting new leads, generating referrals, and face to face appointments.
  • Work with internal data & analytics and pricing teams to build pricing and distribution plans with partners to align primary and secondary market
  • Meet and exceed sales and retention goals
  • Assist in developing and executing customized service and touch point programs for all TFL partners and/or customers
  • Deliver first-class customer service to all clients of TFL
  • Work hand in hand with other TFL internal departments to ensure all tickets are properly listed, sold, and fulfilled
  • Perform other duties as assigned by the Chief Revenue Officer


Qualifications
  • Bachelor's degree in a related field preferred
  • Must have a passion for sports
  • Retail, travel, event or sports experience considered a strong plus
  • Excellent communication skills, including verbal & written
  • Self-motivation, attention to detail, and strong organizational skills required
  • Must be able to work independently and as part of a team in a group setting
  • Strong ability to multi-task
  • Must be available to work under pressure in a fast-paced environment


Preferred Experience
  • Two years or more of sales management and staff training
  • Strong understanding of pro sports, college athletics, and/or music industry
  • Two years of ticket sales experience
  • Experience utilizing ticketing systems and CRM platforms


Company Benefits
  • Competitive salary
  • Discretionary performance bonuses
  • 401(k) with company match
  • Unlimited vacation
  • Medical/Dental/Vision insurance
  • Long-term and short-term disability
  • Life insurance
  • Paid parental leave


Company Perks
  • $1,000 annual employee ticket credit
  • Employee referral program
  • Casual dress code
  • Company outings to local live events, including Suite tickets to Kansas City's premier events
  • Company kitchen serving complimentary breakfast, lunch, snacks and drinks


Please note: We are not seeking assistance from third-party agencies or recruiters at this time. Direct applicants only, thank you!

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