Director of Operations

Tria Company LLC

$75K — $95K *
Novi, MI 48375In-Person
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Multi-unit restaurant leadership experience required
  • Burger King and/or Arby's experience strongly preferred
  • Proven success achieving operational metrics above franchise system averages
  • Demonstrated ability to improve profitability, sales, labor, food cost, and controllable expenses
  • Successful track record of recruiting, developing, and retaining management talent
  • Experience building succession plans and leadership bench strength
  • Strong organizational, communication, and leadership skills
  • High level of integrity, accountability, and professionalism

Responsibilities

  • Lead, coach, and develop District Managers and General Managers
  • Drive operational excellence and guest satisfaction across all restaurants
  • Improve financial performance and profitability
  • Ensure execution of brand standards, food safety, and operational procedures
  • Support implementation of new products, initiatives, and operational programs
  • Identify opportunities for improvement and implement practical, measurable solutions
  • Build strong management teams and future leaders

Benefits

  • Competitive compensation based on results and experience
  • Direct interaction with ownership and senior leadership
  • Opportunity to make a meaningful impact within a well-established organization
  • Culture focused on accountability, operational excellence, and people development
Full Job Description
We are an established Burger King and Arby's franchise organization seeking a proven multi-unit restaurant leader to join our leadership team. This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance, and successful people development. We are looking for a leader who consistently delivers results, develops strong management teams, and drives business performance. QUALIFICATIONS • Multi-unit restaurant leadership experience required • Burger King and/or Arby's experience strongly preferred • Proven success achieving operational metrics above franchise system averages • Demonstrated ability to improve profitability, sales, labor, food cost, and controllable expenses • Successful track record of recruiting, developing, and retaining management talent • Experience building succession plans and leadership bench strength • Strong organizational, communication, and leadership skills • High level of integrity, accountability, and professionalism KEY RESPONSIBILITIES • Lead, coach, and develop District Managers and General Managers • Drive operational excellence and guest satisfaction across all restaurants • Improve financial performance and profitability • Ensure execution of brand standards, food safety, and operational procedures • Support implementation of new products, initiatives, and operational programs • Identify opportunities for improvement and implement practical, measurable solutions • Build strong management teams and future leaders WHAT MAKES THIS OPPORTUNITY DIFFERENT • Competitive compensation based on results and experience • Direct interaction with ownership and senior leadership • Opportunity to make a meaningful impact within a well-established organization • Culture focused on accountability, operational excellence, and people development We are seeking a hands-on leader who enjoys being in restaurants, developing people, solving problems, and producing measurable results. If you have a history of outperforming expectations, developing strong teams, and delivering exceptional operational results, we would like to speak with you.

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