The Role:
Location: Onsite in Vandalia, Missouri
Reports to: VP, Fulfillment Management Services
All applicants must be currently authorized to work in the United States.
No relocation allowance will be considered unless specifically addressed.
Safety Sensitive Position: This position is classified as safety sensitive. All candidates are subject to pre-employment drug screening, including THC testing, and ongoing testing requirements in accordance with Company policy.
Role Summary
The Director of Operations has primary responsibility for the site's day-to-day operations, including warehousing, production, and shipping, and works with site leadership to implement strategic plans that drive operational excellence and achieve business objectives. Job duties include leading, mentoring, and developing a high-performing team (up to five direct reports), driving tactical execution through KPI implementation and tracking, implementing technically sound improvements to modernize the workforce and production/warehouse processes, and strategically aligning the site for growth and/or other needs pertinent to the business.
What You'll Do:
(Management may amend or assign additional duties and responsibilities to this job at any time)
Leadership and Culture
Serve as the site figurehead, driving a safety-first (HSE) culture and operational excellence across the business unit. Lead, mentor, and develop a high-performing team that operates with accountability, collaboration, and a continuous improvement mindset. Ensure individual and site goals are defined, monitored, and tracked, with annual performance reviews and development plans in place for every employee.
Customer Experience
Deliver superior service to internal and external customers by responding to inquiries, complaints, and escalations in a timely and professional manner. Participate in all customer visits including audits, tours, and presentations, and represent Odyssey at conferences, trade shows, and on-site engagements.
Operations and Performance
Partner with site functional leaders to ensure all warehousing, production, and shipping activities meet customer requirements and business performance metrics. Establish and track operational goals, targets, and KPIs aligned with the company's overall strategy. Review and maintain SOPs to ensure accuracy and thoroughness.
Process Improvement
Lead process improvement and cost reduction initiatives, implementing new procedures, technologies, and Lean/Six Sigma methodologies to improve workflow and establish best practices across the business unit.
Compliance and Reporting
Ensure compliance with all relevant regulations and industry standards. Generate reports, business communications, and presentations appropriate to the scope and seniority of this role. Drive accountability at all levels of the organization.
What You Bring:
Education
High school diploma required. Bachelor's or Master's degree preferred, or equivalent work experience in lieu of degree.
Experience
Minimum 8 years in operations with a focus on chemical manufacturing and distribution, plant management, and a solid understanding of transportation and logistics including freight management, warehousing, and distribution. Minimum 3 to 5 years of proven leadership and management experience with direct supervisory responsibility required.
Technical Skills
Proficient in Microsoft Office (Word, Excel, Outlook), AI agents, and ERP/WMS systems. Knowledge of relevant chemical sampling, distribution regulations, and compliance requirements. Lean/Six Sigma Green or Black Belt preferred.
Leadership and Communication
Excellent leadership, interpersonal, and customer service skills with a results-oriented mindset. Strong oral and written communication skills for both internal and external stakeholders. Ability to apply sound judgment and prioritize effectively in a fast-paced, dynamic environment.
Competencies
Analytical, quantitative, and qualitative thinking. Energy and drive. Time management. Punctuality and reliability. Personal accountability. Conflict management. Professionalism. Team player. HSE focused.
Benefits:
We offer a comprehensive and competitive compensation and benefits package, including:
• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and Company Holidays
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors
Visit us at: www.OdysseyLogistics.com/careers
