Reporting into the Enterprise Services (ES) Operations team, this role is ideal for leaders who have built their careers within Healthcare Systems and are ready to apply that expertise on a broader strategic scale. ES Operations delivers a portfolio of value‑driven solutions—including performance guarantees and advanced technologies powered by Siemens Healthineers—to help transform healthcare delivery for our partners.
As the primary point of contact from the C‑suite through operational leadership, you will guide, sustain, and strengthen the overall health of a strategic partnership. In this role, you will:
- Provide exceptional customer engagement and support to drive partnership performance.
- Deliver an outstanding customer experience through clear communication and proactive relationship building.
- Lead strategic engagement across the customer’s organization, including budgeting, asset management, capital planning, procurement, and KPI alignment.
- Collaborate across business lines to ensure transparency around inputs, outputs, challenges, and risks.
- Respond efficiently to concerns and support problem resolution.
- Contribute to broader Enterprise Services Operations initiatives as needed.
Should have:
- Experience leading or supporting Oncology service line operations, cancer center administration, infusion services, oncology program development, or related oncology clinical operations is strongly preferred.
- Understanding of oncology care delivery models, including multidisciplinary cancer programs, ambulatory oncology operations, research integration, patient access, throughput, and program growth strategies within academic and community health systems.
- A deep understanding of the complex operational, regulatory, research, and educational missions unique to Healthcare Systems, and how they influence clinical workflows, asset utilization, staffing models, and capital planning.
- Demonstrated ability to assess clinical asset management needs and develop short- and long-term operational and capital plans—including technical/clinical performance management, skill development, operational execution excellence, and compliance oversight.
- Strong working knowledge of health system service line operations, particularly within environments that manage multi-site academic practices and large-scale procedural departments.
- A results‑driven mindset, with the ability to balance customer impact, clinical quality, and business objectives.
- Strong project management capabilities and ability to prioritize and lead multiple initiatives in fast-paced, high-acuity settings.
- Excellent communication skills with the ability to engage executives, clinical leaders, and frontline teams.
Required qualifications for success in this role:
- BS/BA in a medical field, engineering/technology, healthcare/business administration, or related healthcare discipline.
- Minimum of 5 years of leadership experience within a Healthcare System, whether through direct clinical department management or hospital operations/business development.
- Experience in clinical administration or healthcare institution leadership.
- Ability to travel up to 15%.
Preferred qualifications:
- Demonstrated leadership experience within a health system Oncology service line, cancer center, or related oncology operations environment, with responsibility for operational performance, strategic planning, growth initiatives, and stakeholder engagement.
- Polished, professional presence and strong executive communication skills.
- Strong analytical and business acumen, including familiarity with P&L management, capital & operational planning, and resource stewardship.
- Ability to assess business situations using a general manager perspective, with strengths in structured problem solving and critical thinking.
- Proven success implementing innovative solutions for clinical or operational challenges, with the ability to navigate organizational complexity typical of Healthcare Systems.
- Experience evaluating client commercial capabilities and identifying opportunities for growth, optimization, or process improvement.
- Adaptability to changing client needs, cost initiatives, policy shifts, and evolving healthcare landscapes.
- A naturally curious, continuous‑learning mindset.
- PMP or Lean Six Sigma certification is a plus.
The base pay range for this position is:
$143,200 - $196,900
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
