Salary: $135K to $155KDirector of Operations - MedStar HealthJob SummaryDirector of Operations
Role Summary
The Director of Operations is a strategic and hands-on leader responsible for translating organizational vision into effective, scalable operations. This role ensures operational excellence across the business by driving efficiency, managing resources, developing high-performing teams, and executing initiatives that improve profitability, customer satisfaction, and long-term growth.
Key Responsibilities
Operational Excellence
Lead and optimize day-to-day operations across departments to ensure seamless execution, consistency, and compliance.
Establish operational standards, KPIs, and reporting frameworks to monitor performance.
Identify inefficiencies and implement process improvements.
Financial & Business Management
Develop and manage operating budgets.
Analyze financial and operational data to support forecasting and decision-making.
Partner with finance leadership to support profitability initiatives.
Leadership & Talent Development
Build and develop high-performing teams.
Foster a culture of accountability and collaboration.
Support professional development and succession planning.
Strategic Planning & Execution
Translate strategy into operational plans.
Lead cross-functional initiatives.
Develop policies and procedures aligned to long-term goals.
Technology & Systems Optimization
Oversee ERP, CRM, and workflow systems.
Ensure systems support data-driven decision making.
Stakeholder Management
Partner with internal and external stakeholders.
Act as a trusted operational advisor.
Qualifications
Education
Bachelor's degree in Business Administration, Management, or related field required; Master's degree preferred.
Experience
5+ years of progressive experience in operations management or senior leadership roles with demonstrated success managing budgets, teams, and complex initiatives.
Skills & Competencies
Strategic thinking and execution.
Strong analytical and problem-solving skills.
Excellent leadership and communication abilities.
Proficiency with ERP, CRM, and analytics platforms.
Apply to Crothall today!Associates at Crothall are offered many fantastic benefits. - Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf
Applications are accepted on an ongoing basis.Req ID: Crothall Healthcare
Abigail Van Eman
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