Compass

Director Of Operations- Charlotte, NC

Compass • $100K — $130K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience leading complex projects across operational teams
  • Excellent communication and presentation skills
  • Proven ability to influence and align diverse stakeholders
  • Strong executive presence
  • Experience in mentoring and developing teams
  • Ability to thrive in fast-paced, unstructured environments
  • Bachelor's degree in Business or related field

Responsibilities

  • Lead cross-functional business integration and system deployment projects
  • Partner with operational and corporate leaders to implement integration solutions
  • Establish project management standards and change management strategies
  • Develop training plans and standard operating procedures (SOPs)
  • Oversee team resource planning and prioritization
  • Gather input from operational stakeholders for strategic technology initiatives
  • Establish and monitor key performance indicators for project delivery

Benefits

  • Retirement Plan
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Insurance Options
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program
  • Commuter Benefits
Full Job Description
  • Pay Range: 100,000.00- 130,000.00
    *Internal Employee Referral Bonus Available

Job Summary

We are seeking a Director of Operations to lead System Deployment & Ops Integrations as part of Canteen's corporate Field Implementation team. This leader partners with operational subject matter experts, field leadership, and technology resources to manage deployment of system deployments and integration of acquired business across Canteen's national footprint. The role will manage a team of centralized operations experts and project managers to support branch and division partners through significant business transitions.

Key Responsibilities:

  • Lead cross-functional business integration and system deployment projects from initiation through execution and stabilization.
  • Partner with leaders across Canteen operational divisions as well as corporate and technology departments to identify and implement solutions to ensure seamless integration of acquired business.
  • Establish and own project management standards, communication plans, and change management strategy.
  • Build training plans and develop SOPs to enable ongoing guidance and sustainment for operations.
  • Oversee team prioritization and resource planning to support ongoing project pipeline.
  • Facilitate input from operational stakeholders and represent field perspectives in strategic technology initiatives.
  • Establish and monitor key performance indicators for project delivery.


Preferred Qualifications:
  • 8+ years of experience leading complex projects, including direct experience managing change across various operational teams.
  • Proven ability to work effectively in an unstructured, fast-paced driven environment
  • Proven ability to mentor and develop team members
  • Excellent written and verbal communication skills
  • Strong interpersonal and presentation skills
  • Strong executive presence with proven ability to influence and align stakeholders across various teams
  • Bachelor's degree in Business or related field

Associates at Canteen are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

Req ID:1574322

Canteen

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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