Director of Operations

Bohemia, NY

Director of Operations Responsibilities:

• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
• Coordinates and supervises emergency medical services daily operations and training activities and staff through intervening supervisors; coordinates procedures and regulations with agencies served; develops and maintains up to date procedures manual for employees, and agencies served. 
• Assists in planning, organizing and directing the delivery of emergency services throughout the system.
• Recommends budget needs for the division; provides justification for recommendations; builds budget requests based on input of supervisors; researches, recommends and purchases needed equipment and medical supplies; ensures proper maintenance of equipment. 
• Ensures adherence to medical and response protocols and SOP’s; participates in development, evaluation and revision of protocols and SOP’s. 
• Provides liaison services between CHS Ambulance Service, hospitals and other public safety agencies. 
• Responds to complaints, questions, and information about the services. 
• Assures the maintenance and completion of records, reports, and other information required in this field.
• Prepares and submits various reports as required by local, state and federal governments; oversees filing and maintenance of reports, records, and other documents as required by federal, state and local laws and regulations. 
• Maintains readiness to respond to emergency situations, as required; responds to emergency calls as needed; and coordinates the provision of medical services making assessments and providing emergency medical care at the EMT-Paramedic level.

Director of Operations Requirements:

• Must have strong communication, interpersonal, and problem-solving skills, along with the ability to be organized and manage multiple priorities.
• A strong understanding of emergency procedures, local regulations, and hospital protocols is necessary.
• Active NYS DOH issued EMT-B certification or Paramedic license with an active AHA (or ARC) BLS certification.
• FEMA Incident Command Certification at IS-100, 200 (preferred), 300 (preferred), 700, and 800 (or completed within probationary period).
• Bachelor’s or Master’s Degree in related field (or in process of) preferred.
• Minimum 5 years of EMS or fire service leadership / operational management experience.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.