Bachelor's degree with 10 years of experience in developmental disabilities, including 2 years in a supervisory role.
Master's degree preferred with at least 5 years of management experience in the field.
Valid driver's license in New Hampshire and auto insurance required.
Criminal background clearance necessary.
Strong knowledge of residential service operations for individuals with intellectual and developmental disabilities.
Responsibilities
Co-manage financials including budget management and state funding with the state director.
Supervise staff, including hiring, training, and performance evaluations.
Maintain certifications and support staff training in collaboration with the state director.
Ensure compliance with federal, state, and local regulations, including CARF standards.
Coordinate with state and Area Agencies alongside the state director.
Develop and expand program services to enhance offerings.
Participate in various meetings and committees to ensure quality and compliance.
Benefits
Health, dental, and vision insurance.
Flexible Spending Accounts (FSA).
Paid Time Off and Sick Time Pay.
401k Plan with company match.
Profit sharing plans.
Tuition Reimbursement.
Life insurance.
Discount programs.
Referral bonuses.
Company laptop provided.
Relocation assistance.
Full Job Description
Job Type
Full-time
Description
Benchmark is hiring a Residential Director of Operations to provide hands on leadership and oversight for the New Hampshire IDD group homes and other federally/state funded programs as developed.
Benefits:
Health, dental, vision insurance
Flexible Spending Accounts (FSA)
Paid Time Off and Sick Time Pay
401k Plan with company match
Profit sharing plans
Tuition Reimbursement
Life insurance
Discount programs
Referral bonuses
Company laptop provided
Relocation assistance
Responsibilities:
Co-manage financials with the state director. I.e. budget management, billing, expenditures, waiver plan of care, state funding.
Co-manages the Maintenance of certifications and proactive involvement in training and development of staff with the state director.
Complies with applicable Federal, state and local regulations; CARF standards, Medicaid Waiver.
Co-coordinates participation with the state and the Area Agencies with the state director.
Development and expansion of program services.
Actively participates in Incident Review Committee; Director's, PC and Team Leader meetings; county, regional and state meetings (provider meeting, etc.) and other required meetings.
Quality assurance: quality monitoring, file reviews, outcome measures, client finances, health care and behavioral services coordination.
Audit preparation and participation.
Works cooperatively with human resources, accounting, IT, vice presidents, other directors and department heads.
Complies with all standards to assure the health and safety of all staff and individuals served.
Perform all duties necessary to meet state approved objectives, including coordination in any inspection or investigation.
Provide on call and onsite support as needed in emergency situations.
Ensure the health, safety and respect of individuals served.
Other duties as assigned
Knowledge, Skills, and Abilities:
Strong knowledge of residential service operations for individuals with both intellectual and developmental disabilities.
Demonstrated ability to manage multiple residential locations, priorities and operational issues simultaneously.
Strong leadership, coaching, accountability, problem-solving and decision-making skills.
Ability to analyze staffing, overtime, incident, quality, and financial information and use data to guide operational decisions.
Ability to establish consistent systems, expectations, and follow-through across multiple programs and managers.
Qualifications:
Bachelor's degree and 10 years' experience working with people with developmental disabilities required, two of which are supervisory in nature.
Master's degree with minimum five years management experience in working with people with developmental disabilities preferred
Driver's license valid in the State of New Hampshire and auto insurance
