Director of Operations Ambulatory Surgery, Fully Remote Opportunity

*This position will be supporting ASC locations system wide

*There will be 50% or more travel in this position

Purpose

Provides leadership, guidance, direction & accountability for the performance, regulatory readiness & operational results of large, strategic / diverse disciplines, cross-functional teams, or departments / services over a large functional domain or multiple domains (e.g., regions, service areas or Regional Health Ministries (RHMS)). 

Note: “patients” refers to patients, clients, residents, participants, customers, members

Essential Functions 

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

•     Provides advice, guidance & leadership to RHM & Market / Ministry leaders in developing strategies & in the achievement of performance goals.

•     Enables collaboration across & within System Services, Service Areas, RHM & Regions to ensure consistency & integration of strategy & operations.

• Guides, trains, mentors & monitors colleagues while contributing to the development & implementation of strategic plans (e.g., RHM, Regional, Service Area, Service line, System Services).

Direction & Growth

•     Provides advice, guidance & leadership to System Services, Service Areas, RHM & Markets, including Merger & Acquisitions (M & A) & other growth opportunities.

•     Leads standardization / systemness & optimization of policy, process, methodology & establishing a national community of practice.

•     Oversees vendor / contract labor management including centralizing strategy & optimizing spend.

Strategic Support & Accountability

• Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives.
• Responsible for supporting regional efforts to comply with functional area priorities.
• Accountable for the selection, evaluation & overall success of the functional leadership teams.
• Serves as an organization-wide focal point for establishing functional strategies & governance over financials & staffing.
• Accountable for communication between System Services, Service Area function, RHM & Markets leaders.

Operational Delivery

• Responsible for measuring & reporting Key Performance Indicators (KPIs) / metrics & value delivery. Implements & drives the financial & operational strategies for the assigned function / service area.
• Provides advice, guidance & leadership for the colleague life cycle.

Maintains a working knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role (not inclusive of titles or advancement career progression)

Enables system & region-level strategy to address internal or external business & regulatory issues; provides functional expertise & ensures fulfillment of performance & service standards. Identifies, defines & solves complex problems that impact management & direction of the business; Collaborates with Service Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Provides decision support, operations & / or optimization leadership focus. Has responsibility for making decisions & managing risk that impact day-to-day regional, service area, or health ministry functional operations with potential for short- to mid-term impact on the enterprise as a whole. Oversee direct staff that includes leader with direct reports or oversee large / complex programs without direct reports. 

Minimum Qualifications

Bachelor’s degree in business administration, Healthcare Administration, or related field.  Seven (7) years’ experience in healthcare with progressively increasing leadership & responsibility. Valid driver’s license where required by assignment.

Additional Qualifications (nice to have)

Master’s degree Business Administration (MBA) or Healthcare Administration (MHA); equivalent experience considered.

Physical & Mental Requirements & Working Conditions (General Summary)

Direct Healthcare Services / Indirect Healthcare / Support Services:  

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional
• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).    Occasional
• Exposure to or subject to noise, infectious waste, diseases & conditions.     Occasional
• Exposure to interruptions, shifting priorities & stressful situations.      Frequent
• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.     Continuous
• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.    Frequent
• Perform manual dexterity activities & / or grasping / handling.     Occasional
• Ability to climb, kneel, crouch & / or operate foot controls.     Occasional
• Use a computer / other technology.     Frequent
• Sit with the ability to vary / adjust physical position or activity.     Continuous
• Maintain a safe working environment & use available personal protective equipment (PPE).     Continuous
• Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.     Continuous
• Ability to provide assistance in the event of an emergency. Occasional

Indirect Healthcare / Support Services: 

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Occasional
• Lift a maximum of 30 pounds unassisted.     Occasional
• Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing.   Occasional
• Encounter a clinical / patient facing / hands on interactive work environment.     Occasional
• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.     Continuous
• Work outdoors with variable external environmental conditions.     Occasional

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)

Pay Range - $176,592-$291,387