POSITION SUMMARYThis position provides strategic leadership and administration in the areas of patient care, education, safety and quality in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position promotes a professional practice environment and develops and maintains collegial and collaborative partnerships with key stakeholders across the institution to positively impact the business of clinical operations, nursing and patient care outcomes. These partnerships include ongoing collaboration with physician, facility and organizational leaders. Responsibilities include all aspects of clinical operations, clinician and patient/family education, customer service, patient safety, financial outcomes, and quality outcome management and regulatory compliance.
ESSENTIAL FUNCTIONS- Provides leadership in the development, implementation and evaluation of planning structures and processes designed to optimize organizational outcomes. Recruits and retains top talent through effective communication, performance management and professional development. Fosters a team environment by instilling a cooperative atmosphere, promoting collaboration and encouraging constructive conflict. Creates and initiates professional plans for direct reports. Communicates with staff in a manner that is respectful of the diversity of workforce and patients/families.
- Provides infrastructure and systems to empower staff to contribute to organizational goals and achieve desired outcomes. Creates processes for sharing information and decision-making across care settings and roles.
- Develops strong relationships and partnerships with key stakeholders across the organization to positively impact business, nursing and patient outcomes. Oversees the management of financial, human and material resources, to ensure alignment with organizational strategies and goals and maintain compliance with regulatory requirements and policies. Creates and supports a clinical practice environment focused on nursing professional autonomy, inter-professional collaboration and innovation.
- Demonstrates a comprehensive understanding of the processes and desired outcomes from clinical operations and motivates staff to perform at the highest level. Assures a measurable, outcome-focused, systematic approach to care delivery. Leads development, implementation and evaluation of evidenced based, quality clinical nursing practice consistent with current nursing research, organizational and national practice standards. Assumes a leadership role in collaborating and partnering with other health care providers, services and the community, in philanthropic and outreach activities.
- Leads the integration of innovation and evidence-based findings into practice. Creates an environment supportive of innovative solutions. Assumes a leadership role, in partnership with physician and facility leaders, in managing the quality of services provided across the care delivery continuum and within the larger organization. Demonstrates and directs employees in using a systematic approach in analyzing and utilizing data in problem-solving.
- Produces results that meet or exceed identified strategic and operational targets through leadership. Assures performance in clinical operations, financial, human resources and quality outcomes meet or exceed established targets. Directs and provides oversight to the management of clinical operations, quality and patient safety programs, and nursing practice with a focus on results and the evaluation of outcomes data. Leads the effective management of human resources to include staff turnover and retention outcomes and staff satisfaction.
- Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
- Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
MINIMUM QUALIFICATIONS- Associate's Degree or Diploma in Nursing, or higher, required.
- Must possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice.
- BLS and ACLS required.
- *PALS certification is required within six months of start date if assigned ASC services pediatrics.
- Must possess a strong knowledge and understanding of clinical care management as normally demonstrated through three to five years of progressive care management experience in a hospital, surgery center, or other related healthcare facility.
- Requires demonstrated experience of at least one year's duration leading and/or managing clinical operations.
- Must demonstrate strong decision-making and critical thinking skills along with the ability to lead change.
PREFERRED QUALIFICATIONS- Bachelor's Degree or higher preferred. Minimum of three years recent nursing Supervisory, Manager or Director experience strongly preferred. Recent RN Charge, Supervisory or Management experience strongly preferred.
