Director of Member Engagement

Health NXT, Inc.

$80K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Consultative selling skills with a focus on soft selling techniques.
  • Strong organizational skills and diligent follow-through are essential.
  • Experience in recruiting or selling professional services is preferred.
  • Ability to thrive in a startup environment and adapt quickly to changes.
  • Demonstrated hustle and commitment to achieving milestones.

Responsibilities

  • Proactively invite healthcare practitioners and executives to programs in various cities.
  • Manage CRM to capture contact information and engage participants via outbound campaigns.
  • Send NPS surveys post-event to gather feedback for improvement.
  • Convert interested individuals into paid members or sponsors post-event.
  • Nurture candidate relationships through ongoing membership and renewal campaigns.

Benefits

  • Incredible flexibility with the option to work from home.
  • Minimal travel requirements for the position.
  • Comprehensive training on company tools provided.
  • Supportive of professional growth in a dynamic environment.
Full Job Description
Job Description

Jobs to be done:
  1. Proactively reach out to healthcare practitioners, executives, entrepreneurs, and investors to invite them to one of our upcoming monthly programs in multiple cities.
  2. Capture their contact info in our CRM system and work with our Dir of Marketing on an outbound campaign to keep them engaged, and ensure their attendance at an upcoming event.
  3. Post-event, send Net Promoter Score (NPS) survey of their experience and follow up to gauge what went well and areas for us to improve.
  4. Follow through to convert awareness to attendance, and post positive experience, into paid membership or sponsorship.
  5. Nurture your list of proactive member candidates through membership and annual renewal campaigns.


Qualifications

  • This is a highly professional, consultative, soft sell of our evolving value proposition.
  • We're testing this idea of a peer group of healthcare professionals/execs in multiple cities, so you must be super organized, diligent, and follow through to engage and influence the right profile to join us.
  • Ideal for professional recruiters or those who have sold professional services (consulting, accounting, tax, audit, architecture, engineering) in the past.
  • In a startup environment, critical that you're flexible, adaptive, and hustle - time is of the essence and we have critical milestones to achieve in 2019 and beyond.


Additional Information

Incredible flexibility (work from home, as long as there is a professional, polished home office for video calls), extremely low travel & we'll train you on all of our tools.

Videos To Watch
https://youtu.be/3AI0n_H5Zog
https://www.youtube.com/watch?v=6XQMndtUIRE

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