Director of Market Operations

Smile Brands

$90K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in a similar role with a dental service organization.

Responsibilities

  • Ensure flawless execution of operational standards and compliance with regulatory requirements.
  • Analyze financial trend data and identify areas of opportunity while managing operational costs.
  • Recruit, hire, and develop capable Managers to build effective patient care teams.
  • Supervise and coach district Office Managers, providing performance appraisals and corrective actions as needed.
  • Communicate with Office and Dental leadership to ensure necessary support is provided.
  • Leverage marketing and sales strategies to support office success and build relationships with providers.

Benefits

  • Paid time off (PTO)
  • Health, dental, and vision insurance
  • Health savings and flexible spending accounts
  • Telemedicine services
  • Life and disability insurance
  • Employee discount programs
  • Pet insurance
  • 401k plan
Full Job Description
Overview

You’ll be an important member of the operations team, working closely with the COO to meet the marketing needs in the market. You’ll be directing and overseeing business services within the market, including providing cost and operation analyses to determine the most effective path to achieve marketing objectives. Plus, you’ll oversee staff operations, business planning and budget development for each district.

Schedule (days/hours)Mon-Fri (some Sat) Responsibilities
  • Ensuring flawless execution of operational standards, and ensuring services are compliant with professional standards, state and federal regulatory requirements
  • Analyzing financial trend data and taking action on areas of opportunity, while balancing operations costs
  • Recruiting, hiring, and developing Managers capable of building teams that provide exceptional patient care
  • Supervising district Office Managers and coaching, giving performance appraisals and corrective action when necessary
  • Communicating with Office and Dental leadership to ensure they have necessary support
  • Leveraging market advertising, marketing and sales to each office’s best advantage Engaging with providers to build strong relationships while supporting them and ensuring their success

Qualifications
  • Experience in a similar role with a dental service organization.
Compensation$90,000 - $110,000 per year About

Benefits are determined by employment status/hours worked and include paid time off (PTO), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

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