Director of IT Project Management Office

Position Summary

As head of the Enterprise Project Management Office, you will lead the organization’s enterprise project, program, and portfolio management function at both strategic and operational levels. This role develops and matures PMO governance, standards, tools, reporting, and delivery practices to ensure enterprise initiatives are prioritized, executed, and measured in alignment with business strategy. Reporting to the Chief Transformation Officer, the Director of Enterprise PMO partners with executive leadership, business stakeholders, and delivery teams to improve portfolio visibility, strengthen delivery predictability, manage enterprise-level risks and dependencies, and build project management capability across the organization.

 

Hiring Range: $164,000-$214,000 annually, based on performance; this is a bonus-eligible position.  

Key Responsibilities

• Directs and manages the Enterprise PMO function, including project managers, program managers, analysts, coordinators, and related delivery resources.
• Owns the development, implementation, and continuous improvement of enterprise project management methodologies, governance processes, standards, templates, and best practices.
• Manages the enterprise project portfolio, ensuring initiatives align with organizational priorities, strategic goals, resource capacity, business value, and budget constraints.
• Leads portfolio intake, prioritization, approval, and stage-gate review processes in partnership with the Chief Transformation Officer, executive leadership, and business leaders.
• Prepares and presents executive-level reporting on portfolio health, project performance, transformation progress, risks, issues, dependencies, budgets, timelines, benefits realization, and resource utilization.
• Partners with business leaders, IT, finance, procurement, operations, human resources, legal, compliance, vendors, and other stakeholders to translate strategic objectives into actionable programs and projects.
• Drives accountability for delivery outcomes, including scope, schedule, budget, quality, benefits realization, adoption, and stakeholder satisfaction.
• Identifies and manages portfolio-level risks, resource constraints, delivery conflicts, and cross-functional dependencies; escalates and resolves issues through appropriate governance channels.
• Develops and maintains standardized project documentation, dashboards, roadmaps, portfolio metrics, lessons learned, and governance materials.
• Leads PMO tool strategy and adoption, including project planning, reporting, collaboration, capacity planning, and portfolio management platforms.
• Coaches, mentors, and develops project management staff; establishes clear performance expectations and promotes a culture of transparency, accountability, continuous improvement, and delivery excellence.
• Supports organizational change management by ensuring projects include appropriate communication, training, stakeholder engagement, adoption, and transition plans.
• Ensures project delivery practices comply with internal controls, audit requirements, risk management standards, procurement processes, and financial governance expectations.
• Manage and lead team members by communicating effectively, setting clear goals and objectives, coaching them to achieve those goals, and ensuring access to training and development opportunities that help employees build the skills needed to deliver team and corporate results.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
• Ensures compliance with all company, state, and federal policies, regulations, and laws regarding employment and employee safety. 

• Improved visibility into enterprise project and portfolio performance through accurate, timely, and actionable executive reporting.
• Consistency in PMO standards, governance, templates, and delivery practices across enterprise initiatives.
• Improved project delivery performance, including schedule adherence, budget management, scope control, quality, benefits realization, and stakeholder satisfaction.
• Reduced portfolio risk through proactive dependency management, escalation, resource planning, and issue resolution.
• Improved prioritization and resource allocation across competing enterprise and business demands.
• Increased stakeholder confidence in delivery transparency, governance, decision-making, and transformation execution.
• Measurable maturity growth of the PMO function and project management capability across the organization.
• Improved alignment between transformation investments, business value, and organizational strategy.

Education, Experience & Qualifications

The ideal candidate is a strategic leader with strong analytical, problem-solving, and communication skills, plus demonstrated experience in portfolio governance, executive stakeholder management, organizational change, and PMO maturity development. They can lead teams, manage resources and budgets, drive process improvements, and support data-driven decision-making across complex, cross-functional initiatives.

 

Candidates should have at least 10 years of project and program management experience, including 5+ years building, leading, or maturing a PMO, transformation office, or strategic portfolio management function. Experience developing governance frameworks, portfolio management processes, delivery standards, and benefits realization practices is required, along with expertise in Agile, Waterfall, and hybrid delivery methodologies.

 

A bachelor's degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience) is required, along with a recognized project or change management certification such as PMP, PgMP, PMI-ACP, PRINCE2, Agile, Scrum, or Prosci. An advanced degree is preferred.

Only U.S. citizens, lawful permanent residents, TN Visa holders, or applicants with authorized temporary work status may apply.   U.S. work authorization is required. Visa sponsorship is not available.    

Attributes Motivated, adaptable, team-oriented leader with the critical combination of technical expertise and the ability to see the bigger picture. Outstanding problem-solving skills, creativity, and an ability to be fully invested in success, combined with the ability to work comfortably under pressure while delivering on tight deadlines, are essential. Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.