Director Of IT

DIRECTOR OF IT

Waste Eliminator & Liberty Waste Solutions

Atlanta, GA or Raleigh, NC | On-Site | Full-time

Position Summary

Waste Eliminator and Liberty Waste Solutions are growing, acquisition-driven waste services companies operating across the Southeast. We are seeking a hands-on Director of IT to own technology for both organizations: infrastructure, cybersecurity, business systems, and the integration of newly acquired companies.

This is a working leadership role. You will lead a small team of two IT staff plus a group of third-party providers, and you will be expected to roll up your sleeves on infrastructure, security, and systems work while also setting direction, managing budgets, and building the processes that let a small team support a growing, multi-location business. You will be a trusted partner to finance and operations leadership, and the first call when we acquire a company and need it up and running on our systems.

The role requires regular travel to company locations across the Southeast.

Reporting Structure

• Reports to: Chief Financial Officer
• Direct reports: Two IT staff members
• Third parties managed: Managed service provider(s), telecom/connectivity carriers, software vendors, and security and project consultants

Technology Environment

Our core business systems include:

System

Primary Function

NetSuite

ERP: financials, billing and reporting

Soft-Pak

Waste operations: routing, dispatch and service management

Fleetio

Fleet maintenance and asset management

HubSpot

CRM: sales and customer management

ADP

Payroll and HR systems

Microsoft 365 / Azure

Identity, email, collaboration, endpoint and cloud infrastructure. KPIs

Scale: approximately 600 employee and 13 locations across two operating companies.

How the Role Is Expected to Be Spent

Approximate allocation, which will shift during acquisition integrations:

• ~40% Operations: hands-on administration, troubleshooting, escalations, and oversight of day-to-day IT and vendor performance
• ~30% Projects and integrations: acquisition onboarding, system integrations, and improvement initiatives
• ~20% Security and governance: security program, risk, policy, and compliance
• ~10% Strategy and management: roadmap, budget, team development, and leadership partnership

Key Responsibilities

Acquisition Integration

• Own the technology side of every acquisition, from due diligence through cutover: assessing the target's infrastructure, security posture, and systems, and identifying risks and costs early.
• Build and continuously refine a repeatable integration playbook covering network and connectivity, identity and email, endpoints, phones, security baseline, and migration into NetSuite, Soft-Pak, Fleetio, HubSpot, and ADP.
• Coordinate with Finance, Operations, and HR to meet integration timelines with minimal disruption to routes, dispatch, billing, and payroll.

Infrastructure and Operations

• Oversee networks, servers, cloud services, endpoints, and communications across all locations, including yards, shops, and offices.
• Ensure availability and performance of operationally critical systems, especially those supporting dispatch, routing, and billing.
• Maintain and regularly test backup, disaster recovery, and business continuity plans.
• Establish support standards (ticketing, response targets, documentation) and improve the end-user support experience.
• Define a coverage plan for after-hours critical issues, shared across the team and key vendors.

Cybersecurity and Compliance

• Establish, document, and maintain the security program for both companies, including policies, access controls, multi-factor authentication, endpoint protection, logging, and monitoring.
• Conduct risk assessments, vulnerability management, and security awareness training.
• Lead incident response planning and execution, including tabletop exercises.
• Meet applicable requirements, including cyber insurance conditions, customer contract security terms, payment card (PCI) obligations, privacy and breach notification laws, and any transportation or fleet data requirements.
• Work with a managed security provider or virtual CISO where independent oversight or additional capacity is needed.

Business Systems

• Serve as the executive owner of NetSuite, Soft-Pak, Fleetio, HubSpot, and ADP, working with business process owners and vendors to optimize configuration, security, and user adoption.
• Lead and maintain integrations between systems, and improve data quality and reporting for operations, finance, and sales.
• Identify automation opportunities that reduce manual effort and improve visibility.

Vendor and Project Management

• Manage vendor relationships, SLAs, and contracts; review and consolidate vendors where it improves service or cost.
• Plan, prioritize, and deliver technology projects on time and within budget, with clear communication to stakeholders.

Team Leadership

• Lead, coach, and develop two IT team members; set clear expectations, priorities, and cross-training so critical knowledge is not held by one person.
• Promote a service-oriented culture and accountability for outcomes.

Financial Management

• Develop and manage the annual IT operating and capital budgets, with cost allocation across both companies.
• Evaluate ROI and identify cost-saving opportunities, including license and contract optimization.

Strategic Leadership

• Develop and execute an IT strategy and roadmap aligned to company growth and acquisition goals.
• Partner with the CFO and operating leadership to prioritize investments, and report regularly on risk, performance, and project status.

First-Year Priorities

• Complete a baseline assessment of infrastructure, security, and vendor performance across both companies, with a prioritized remediation plan.
• Document and deliver the first version of the acquisition integration playbook, and apply it to the next acquisition.
• Standardize identity, endpoint, and security controls across both companies.
• Validate backup and disaster recovery for critical systems through an actual restore test.
• Review and rationalize key vendor contracts and define service levels.
• Document system integrations and ownership for NetSuite, Soft-Pak, Fleetio, HubSpot, and ADP.

Qualifications

Required

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 7+ years of progressive IT experience, including 3+ years leading IT teams.
• Hands-on experience across infrastructure, networking, cloud, and endpoint management, and with building or maintaining a cybersecurity program.
• Experience owning enterprise business applications (ERP, CRM, or similar) and working with business stakeholders on process and reporting.
• Experience managing vendors, contracts, and budgets.
• Ability to travel regularly within the Southeast.

Preferred

• Experience integrating acquired businesses (IT due diligence, migrations, cutovers).
• Experience in waste management, transportation, logistics, or fleet operations.
• Experience with NetSuite, Soft-Pak, Fleetio, HubSpot, or ADP.
• Microsoft 365, Azure, SharePoint, and Power BI experience.
• Relevant certifications such as CISSP, CISM, ITIL, PMP, or Azure certifications.

Success Metrics

Specific targets will be agreed in the first 90 days.

• Availability and reliability of critical systems (dispatch, routing, billing, ERP), measured against agreed targets.
• Cybersecurity posture: completed baseline, closure of high-risk findings, training completion, and tested incident response.
• Acquisition integration: time-to-cutover and operational disruption for each acquired company.
• Project delivery on schedule and budget.
• Budget accuracy and documented cost savings.
• End-user satisfaction and support response times.

Compensation and Benefits

Base salary of $120,000 - $140,000 depending on experience, with annual bonus eligibility target 10%. Benefits include health and wellness coverage, retirement plan participation, paid time off, and professional development support.