POSITION OVERVIEW
Develop and direct the organization-wide IT strategy to meet the needs of the organization, incorporate the proper
protections to safeguard the IT infrastructure and organizational data, and ensure compliance with applicable standards
and regulations.
ESSENTIAL JOB FUNCTIONS
The information provided below encompasses the functions and capabilities linked with this position.
Duties and Responsibilities
The individual in this position is expected to engage in the following work-related activities.
• Directly manage all IT department staff, including recruiting, hiring, training, assigning and directing work,
evaluating performance, disciplining as necessary, addressing employee concerns, and guiding professional
development.
• Liaison with Commissioners directly regarding department goals and objectives and critical risks.
• Develop and execute plans and strategies to meet department goals and objectives.
• Identify the need for, develop, modify, and maintain departmental Standard Operating Procedures and other
guidance documents, including incorporating best practices, adapting to regulatory changes, and providing
proper guidance to those carrying out departmental responsibilities.
• Identify the need to develop, modify and maintain organization-wide IT use policies, including incorporating best
practices, adapting to regulatory changes, and providing proper guidance to users.
• Develop, implement, and administer the annual department budget in a manner that ensures the purchase of
quality products and services at competitive pricing.
• Disseminate, implement, and enforce departmental and organization-wide IT use standards, policies, and
procedures.
• Design, maintain, document, and troubleshoot IT network and system components, including infrastructure,
hardware, and software.
• Communicate effectively with the Commission regarding new and/or ongoing projects.
• Consult senior-management across the entire organization to identify business and technology needs and
optimize the use of information technology.
• Secure data and IT systems against loss, attack, or risks.
• Ensure smooth delivery and operation of IT services by monitoring systems performance.
• Recommend technology solutions, policies, and goals that support the organization's IT needs.
• Install, maintain and support system software, including providing user support as needed.
• Manage implementation of data systems, including project management for the IT department.
• Assist Compliance Department with evaluating Pechanga Resort Casino gaming and IT systems and controls for
compliance with regulations.
• Other duties as assigned.
Skill Profile
The individual in this position is expected to possess and exhibit the following knowledge, skills, and abilities.
• Ability to interact and collaborate with line employees, managers, executives, and regulatory agencies.
• Demonstrate a commitment to and value for conducting oneself in accordance with the highest standards of
integrity and ethical behavior, particularly with regards to maintaining confidentiality and safeguarding sensitive
information, in compliance with all applicable laws, rules, and regulations.
• Maintain working knowledge of gaming systems, equipment, and applicable regulations, as well as internal
policies and procedures.
• Maintain advanced knowledge of the organization's information technology system, including infrastructure,
hardware, software, and equipment.
• Maintain advanced knowledge of the information technology/data security field, including best practices,
available technologies and solutions, and regulatory changes.
• Ability to effectively communicate information and ideas, particularly Commissioners, as well as compose precise,
effective, and grammatically correct reports, procedures, and business correspondence appropriate for the
intended audience.
• Demonstrate a high degree of accuracy and attention to detail in all tasks.
• Ability to comprehend and apply common sense understanding of instructions and information provided in
written, oral, and diagram form, including technical procedures, operating and maintenance instructions, and
procedural manuals.
• Ability to carry out intermediate mathematical computations, including statistics, proportions, percentages, and
algebra.
• Ability to define problems, collect data, establish facts, and draw valid conclusions in the context of a variety of
situations with multiple variables, both predictable and unpredictable.
• Manage multiple projects, properly organize and prioritize own work and the work of others, and demonstrate
flexibility and adaptability in a fast-paced environment.
• Ability to make sound and timely informed decisions in complex situations.
• Ability to work in a professional manner in an environment with individuals from many different cultures and
backgrounds.
• Working knowledge of MS Office, including document creation and editing in Word, messaging and calendaring in
Outlook, and performing routine tracking and complex computations in Excel.
Capability Requirements
The following capabilities are required to perform the essential functions of this position.
• Effectively communicate with others verbally and in writing, including by phone, e-mail, or in person.
• Maintain sustained concentration on computer screens, and use keyboards and a variety of peripherals.
• Understand, remember, communicate and apply routine and complex regulations, oral and/or written
instructions, and factual information.
• Sit, stand, and walk for extended periods of time, as well as climb stairs periodically, and stoop, kneel and bend
repeatedly.
• Possess full range of motion and utilize fine motor skills, including reaching above or below the shoulder, having
finger dexterity, and the ability to twist hands or wrists repetitively.
• Exert up to 15 pounds of force occasionally and/or up-to 15 pounds of force frequently, to lift, carry, push, pull, or
otherwise move objects.
• Sufficient vision to complete tasks requiring depth perception, color vision, and the ability to bring an object into
sharp focus both close and far away.
• Perceive the nature of sounds at normal speaking levels, particularly but not exclusively voices, and make
discriminations in sound.
• Maintain sustained concentration and focus in a moderately noisy environment.
• Tolerate working in a confined space for prolonged periods of time with sustained exposure to moderate noise
and tobacco smoke.
• Moderate exposure to hazardous electrical environments, such as high voltage elevator rooms and electrical
rooms.
Minimum Qualifications
The following are required of an employee in this position.
• Three years' experience and/or training in a similar position, or equivalent combination of education and
experience.
• At least two years' experience managing people.
• Bachelor's degree in Information Technology or other related field, or four-year degree with sufficient courses in
Information Technology or Computer Science.
• Current PGC Class "A" Gaming License.
• Ability to periodically travel locally, regionally, and nationally to trainings and other events.
• Ability to work evenings and nights occasionally.
• Requires passing background check, credit check, and drug screening upon hire.
• Must be age 21 or older.
