About this role:YQN is seeking an experienced Director of International Transportation to lead our first-mile and international transportation operations. This role will be responsible for managing international freight from origin to the U.S., including ocean freight, air freight, customs clearance coordination, port operations, carrier/vendor management, transportation cost control, and overall service performance.
The ideal candidate has strong experience in cross-border logistics, freight forwarding, international transportation, or 3PL operations, with the ability to manage both daily execution and strategic transportation resources.
Key Responsibilities:- Lead and manage international first-mile transportation operations, primarily covering shipments from Asia/China to the United States.
- Develop and manage ocean, air, drayage, customs brokerage, and other logistics service provider resources.
- Manage carrier/vendor performance, pricing, capacity, service levels, and contract negotiations.
- Oversee booking, container allocation, shipping schedules, customs clearance coordination, port pickup, and delivery to U.S. warehouses.
- Optimize transportation routes and logistics solutions to reduce overall transportation costs and improve delivery efficiency.
- Monitor freight rates, market capacity, port conditions, and international logistics trends.
- Establish and improve SOPs, KPIs, cost-control mechanisms, and exception-management processes.
- Coordinate closely with warehouse operations, trucking, customer service, procurement, and overseas teams.
- Handle major shipment exceptions, delays, customs issues, capacity shortages, and other operational escalations.
- Build and lead the international transportation team and support the company's nationwide logistics expansion.
Qualifications:- 5+ years of experience in international logistics, freight forwarding, transportation, or 3PL operations.
- 3+ years of team management or senior management experience preferred.
- Strong knowledge of ocean freight, air freight, customs clearance, port operations, container transportation, and U.S. logistics networks.
- Strong carrier, freight forwarder, NVOCC, customs broker, or transportation vendor management experience.
- Strong negotiation, cost analysis, and transportation resource development skills.
- Experience managing high-volume international shipments strongly preferred.
- Strong problem-solving and cross-functional coordination skills.
- Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred.
- Bilingual in English and Mandarin Chinese is strongly preferred.
Preferred Background:Candidates with experience from international freight forwarders, NVOCCs, large cross-border e-commerce companies, 3PL providers, or global logistics companies are strongly preferred.
Work Location: On-site in Fontana, California.
Pay: Starts from 130K per year.
Benefits: Medical/Dental/Vision Insurance, 401(K), PTO
