Director of Information Technology (U)

Salary : $159,352.20 - $193,686.96 Annually
Location : San Bernardino, CA 92401, CA
Job Type: Full-Time
Job Number: 26-09625-09
Department: Information Technology
Opening Date: 09/28/2026
Closing Date: 10/11/2026 11:59 PM Pacific

The Information Technology Department provides Citywide technology leadership, services, and support to ensure secure, reliable, and efficient operations across all City departments. The Department provides expert professional assistance and guidance to the City Manager and departments on technology strategy, long-term initiatives and investments, and the use of technology to address operational needs and challenges. Key areas of responsibility include business and public safety applications, network and telecommunications infrastructure, cybersecurity and data management, Geographic Information Systems (GIS), and centralized technical support.
The Director of Information Technology (U) is a key member of the City's Executive Leadership Team, providing strategic leadership and direction for the City's technology operations and initiatives. The Director oversees the Information Technology Department and ensures the delivery of secure, reliable, and effective technology services that support Citywide operations. Key areas of responsibility include:
Administration & Strategy: Oversees departmental operations, personnel, budgets, technology investments, policies, and long-range strategic planning. Advises City leadership on technology initiatives, emerging trends, and policy matters.

Information Systems & GIS: Directs the development, implementation, and support of Citywide business applications, public safety systems, enterprise databases, and specialized GIS services.

Infrastructure & Telecommunications: Oversees City networks, computer systems, hardware, software, data communications, and telecommunications services while establishing technology standards and evaluating major system investments.

Cybersecurity & Business Continuity: Directs information security, data management, system reliability, backup, disaster recovery, and related policies and standards to protect City systems and information.

Customer & Technology Support: Oversees centralized help desk, system maintenance, technical support, and user training services to ensure responsive and effective technology support across City departments.
STARTING SALARY WILL BE EVALUATED BASED ON EDUCATION AND/OR EXPERIENCE, AND INTERNAL EQUITY.
What You'll Be Doing Here

The Ideal Candidate:
The ideal candidate for Director of Information Technology (U) is a strategic and collaborative leader with a strong administrative background and extensive knowledge of information technology systems. They will bring a clear vision for the department, and a demonstrated ability to successfully deliver complex technology projects on schedule.
Key qualities include:

• Strong leadership and team-building skills
• Ability to manage multiple priorities while exercising sound independent judgment
• Flexibility to adapt to changing priorities
• Ability to break down organizational silos and foster teamwork, creativity, and accountability
• Strong analytical, strategic planning, and problem-solving capabilities
• Ability to partner effectively with department heads to support Citywide service delivery
• Skilled in building partnerships with internal teams, elected officials, and community stakeholders

For more information on this position please click here to view the job description.

What You Need to Qualify
Education and Experience:

Bachelor's degree in management information systems, computer science, business administration, or a closely related field; and at least ten (10) years of progressively responsible information technology experience, at least four (4) of which were in a management capacity; or an equivalent combination of education, training and experience. Experience in a governmental setting is preferred.

Licenses, Certifications, and Equipment:

A valid California driver's license is required.

Physical Requirements and Work Environment:

Employees work under typical office conditions, and the noise level is usually quiet. While performing the duties of this job, the employee is regularly required to sit, talk, or hear, both in person and by telephone, use hands to manipulate, handle, and feel computers and standard business equipment, and reach with hands and arms. The employee is frequently required to stand and walk. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Knowledge of:

• Principles, practices, and techniques of information systems management.
• Operating principles, parameters, methods, practices, and limitations of mainframe, server, desktop, mobile, and networking systems.
• Principles and practices of data management and administration.
• Methods and techniques of project management as applied to computer systems development and installation.
• Systems analysis methods and techniques.
• Principles, methods, and techniques applicable to long-range and strategic technology planning.
• City operations, functions and associated information systems and technology issues.
• Principles and practices of public administration, including budgeting, contracting, purchasing, and maintaining public records.
• Research methods and statistical analysis techniques.
• Organization and functions of an elected City Council.
• Principles and practices of effective management and supervision.
• Federal, state, and local laws, regulations, and court decisions applicable to assigned areas of responsibility.
• Methods and techniques of evaluating computer hardware and software including cost/benefit analysis and systems simulation.
• Principles, practices, and emerging technologies for voice/data/video communications.
• Principles and practices of effective management and supervision.
• Principles and practices of sound business communication.
• City human resources policies and procedures, Civil Service Rules, and labor contract provisions.
• Principles and practices of sound business communication.

Skill in:

• Planning, directing, managing, coordinating, and integrating the work of staff engaged in managing systems development, telecommunications, administration, and computer operations programs and services.
• Identifying information management issues and opportunities, analyzing problems and alternatives, and developing sound conclusions and recommendations.
• Assessing user department technology requirements, setting priorities, and allocating resources to meet needs most effectively in a timely manner.
• Evaluating programs and making recommendations for improvement.
• Evaluating complex technology and strategies and make sound, prudent recommendations that maximize return on investment.
• Understanding, interpreting, explaining, and applying City, state, and federal policy, law, regulation, and court decisions applicable to areas of responsibility.
• Preparing clear, concise, and comprehensive correspondence, reports, studies, and other written materials.
• Exercising sound, expert independent judgment within general policy guidelines.
• Representing the City effectively in meetings on a variety of technology issues.
• Exercising tact and diplomacy in dealing with sensitive and complex issues and situations.
• Maintaining the confidentiality of highly-sensitive information.
• Establishing and maintaining effective working relationships.

Application Process

To be considered for this opportunity, a detailed cover letter and resume must be attached to your application.

The cover letter must include:

• Your interest in the position
• A summary of your relevant experience
• Any additional qualifications that make you a strong candidate

Incomplete applications or those without a cover letter will not be considered.

Recruitment Timeline

This recruitment will remain open until filled, or until a sufficient number of applications have been received.

**First review of applications scheduled for the week of October 12, 2026; dates subject to change at the discretion of Human Resources**

How to Apply and What to Expect Next
All applicants are required to submit an online application through the City's official website at www.sbcity.org. This recruitment will remain open until filled or until a sufficient number of qualified applications have been received.

Applications must be fully completed and clearly demonstrate that the minimum qualifications for the position are met. All information provided is subject to review, investigation, and verification. While resumes may be uploaded as supplemental documentation, they will not be accepted in place of a fully completed City application.

Following the initial screening, the most qualified candidates whose backgrounds best match the needs of the City will be invited to continue in the selection process. Meeting the minimum qualifications does not guarantee advancement. Candidates will remain under consideration until a final selection is made and an offer is accepted. The City of San Bernardino reserves the right to close the recruitment at any time and may determine that none of the applicants, including those who meet the minimum qualifications, are suitable for the position.

Successful candidates shall be required to:

• Pass a reference and background check including degree verification and/or Credit Check. References will not be contacted until mutual interest has been established.
• Pass a pre-employment medical exam, which may include a Tuberculosis (TB) Exam, and/or Drug screen.

The City offers an attractive Executive Group benefit package, which includes: