Hilton Grand Vacations

Director of Human Resources - Waldorf Astoria Miami Beach

Hilton Grand Vacations$110K — $130K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of HR leadership experience in a hospitality environment
  • Proven experience in talent acquisition and workforce planning
  • Strong understanding of labor laws and compliance regulations
  • Exceptional communication and conflict resolution skills
  • Demonstrated ability to manage HR budgets effectively
  • Experience in developing and engaging talent through training and evaluation programs

Responsibilities

  • Develop and execute HR strategies that align with business goals
  • Oversee recruitment and onboarding processes to attract top talent
  • Manage training programs and performance evaluations
  • Provide guidance on employee relations and conflict resolution
  • Establish and enforce HR policies in compliance with employment laws
  • Create HR budgets to support operations while optimizing resources
  • Drive engagement and retention through tailored development initiatives

Benefits

  • Incredible travel perks with discounted rates at Hilton properties
  • Employee stock purchase program at a discount
  • Paid parental leave for eligible Team Members
  • Access to caregiving support services
  • Crisis concierge for emotional and practical support
  • Mental health resources through an Employee Assistance Program
  • Generous paid time off policies
  • Comprehensive health and welfare benefits
  • Retirement plans to support long-term financial security
Full Job Description
Job Description

Responsibilities

Here's what you'll do during a typical day:
  • Lead HR strategy and operations: Develop and execute HR strategies aligned with the hotel's business objectives, ensuring compliance with corporate HR policies and local regulations
  • Drive talent acquisition and workforce planning: Oversee recruitment, onboarding, and workforce planning to attract and retain top talent while optimizing labor costs
  • Develop and engage talent: Oversee training programs, performance evaluations, and succession planning to support career growth and leadership development
  • Manage team member relations: Provide guidance on employee relations, conflict resolution, and labor contract compliance, including grievance handling and negotiations
  • Oversee HR policies and compliance: Establish and enforce HR policies, ensuring adherence to employment laws, wage and benefit administration, and workplace safety regulations
  • Support financial goals: Develop and manage the HR budget, ensuring efficient use of resources while supporting hotel operations
  • Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs


Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

#LI-LV1

About the Team

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ

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