Director of Human Resources, Administration & Workplace Systems
Reports To: Managing Director of People & Resources
Employment Status: Exempt | Full-Time | Confidential
Department: Organizational Development
POSITION SUMMARY
The Director of Human Resources, Administration & Workplace Systems serves as a senior organizational leader responsible for advancing EBASE's people systems, organizational administration, and workplace infrastructure in support of the organization's Long-Term Agenda and vision for a Thriving East Bay.
As a key member of the Organizational Development team, this role leads the strategic implementation and day-to-day management of human resources, organizational administration, and workplace systems that strengthen organizational effectiveness, workforce sustainability, and overall team capacity. The Director ensures that the policies, practices, tools, and infrastructure supporting EBASE's staff and operations are effective, functional, equitable, and aligned with organizational priorities.
Reporting to the Managing Director of People & Resources, the Director works in close partnership with the Director of Finance & Operations and other organizational leaders to anticipate and address organizational needs, strengthen internal systems, and ensure effective coordination across departments. The role exercises significant independent judgment in managing day-to-day operations and implementing organizational priorities established in partnership with the Managing Director.
The Director leads across three interconnected areas of responsibility:
1. Human Resources: Lead human resources functions, including hiring, personnel administration, employee relations, labor relations, benefits management, HR compliance, and workforce support, ensuring practices are consistent, equitable, and aligned with organizational policies and values.
2. Organizational Administration: Develop and maintain administrative systems, policies, and practices that strengthen organizational effectiveness, internal coordination, accountability, and the organization's capacity to carry out its work.
3. Workplace Systems: Oversee the systems and infrastructure that support a functional, coordinated, and effective workplace, including office management, technology tools, facilities coordination, and the administrative needs of staff and leadership.
Through these interconnected functions, the Director fosters an equitable, inclusive, and values-driven workplace rooted in accountability, collaboration, and continuous learning. The role is both operational and organizational in scope, ensuring that EBASE's people, systems, and workplace infrastructure are sustainable and positioned to support the organization's long-term success.
Core Areas of Leadership & Responsibility
HUMAN RESOURCES MANAGEMENT (60%)
Provide strategic leadership, implementation, and oversight for Human Resources Management
• Leads, develops and implements all HR functions, including recruitment, onboarding, employee relations, compensation, benefits, compliance, labor relations, and tracking of performance evaluations and leadership development plans
• Direct handling of all payroll administration and coordination.
• Works with the Director of Finance and Operations and accounting teams through the weekly accounting meeting, to resolve discrepancies and or corrections related to any HR accounting.
• Ensure EBASE actions are in compliance with all applicable federal, state, and local employment laws, nonprofit regulations, and collective bargaining agreements.
• Support policy implementation, administration, training and inquiries of the employee handbook and union contract.
• Responsible for all employee leave management including - CFRA, FMLA, pregnancy disability leave, accommodations, and return-to-work processes.
- Oversee workplace investigations and employee relations matters with fairness, consistency, and confidentiality.
• Liaise with union representatives on employment-related matters and support EBASE Labor Management Committee.
• Manage benefits administration systems and coordinate payroll funding, 401(k) contributions, and reconciliation. Oversee workers' compensation processes, including supporting employees with claims filing and coordinating ongoing case management.
• Oversee and develops EBASE's Human Resource Information Management system for personnel records management, document retention, and administrative compliance while administering HR systems including, but not limited to GUSTO, Lincoln Financial.
• Support timely tracking of, and provide support to supervisors to implement evaluations of staff and access to leadership development benefits to enhance retention, sustainability and thriving.
• Work directly with the Director of Finance and Operations to ensure shared resource management, timesheet tracking and administrative infrastructure across affiliated organizations.
• Partner with the Director of Finance to coordinate the annual audit, including preparation, documentation, auditor requests, and follow-up on findings and recommendations.
ADMINISTRATION & WORKPLACE SYSTEMS (40%)
With direction from the Managing Director, designs workforce strategies to meet ongoing goals and EBASE's long-term sustainability by implementing administration needs and workplace systems to ensure efficient and well-functioning organizational infrastructure.
• Direct workplace logistics across all office locations, including managing office supply needs, furniture, technology and digital tools including online server and google suite, with focus on administration and workplace coordination.
• Manage organizational scheduling and calendar coordination, including leadership meetings, staff meetings, cross-departmental convenings, Board and committee meetings, and organizational events, ensuring schedules are coordinated, communicated, and aligned with organizational priorities.
• Coordinate workplace meals and events for staff and board, including tracking dietary restrictions, set-up for events and retreats
• Oversee facility physical needs, administrative services, vendor relationships, office systems, and workplace coordination, including reporting tasks, managing copiers, cleaning, IT, and others as needed. • Ensure workplace environments are accessible, welcoming, and reflective of EBASE's values and vision. • Coordinate team support and manage contractors of needed workplace technology tools, software and hardware assets.
• Support organizational initiatives to strengthen capacity and sustainability as identified by Managing Director • Support audits, compliance reviews, and reporting requirements in direct partnership with the Director of Finance & Operations.
• Lead the annual workers' compensation audit, including coordinating with the insurance
carrier and broker, reviewing payroll and employee classification records, verifying coverage and claims information, preparing required documentation, and addressing audit findings or discrepancies.
• Prepare workforce and administrative reports for the executive leadership team.
• Coordinate across departments with directors in both Organizational Development and programs to ensure staff have the tools, resources, technology, and administrative support needed to work effectively.
Supervision
As budget and decisions allow for additional staffing, this Director may provide direct supervision and leadership development for 1-2 staff working in Organizational Development roles including weekly check-ins, workplan development, performance evaluations, troubleshooting, and individualized leadership development planning. Support staff access to training and professional development opportunities while ensuring appropriate systems, infrastructure, resources, and accountability measures are in place to effectively execute team goals.
Experience and Abilities Needed
The ideal candidate will bring a combination of human resources experience, organizational administration, systems management, and the ability to support a dynamic, mission-driven workplace.
Core Competencies & Requirements
• Relevant Professional Experience: 5-7 years of progressively responsible experience in human resources, organizational administration, operations, or a related field, including at least 3 years managing core HR functions independently.
• Human Resources Management & Compliance: Demonstrated ability to manage day-to-day HR functions, including recruitment, onboarding, employee relations, performance management, investigations, personnel records, employee transitions, and offboarding. Knowledge of California employment laws, including wage and hour requirements, protected leaves, workplace accommodations, workers' compensation, and employment compliance.
• Benefits & Leave Administration: Experience administering health insurance, retirement plans, open enrollment, workers' compensation, and employee leave programs, including tracking eligibility, deadlines, and required documentation.
• Labor Relations: Experience supporting a unionized workforce, interpreting and administering collective bargaining agreements, maintaining constructive labor-management relationships, and navigating workplace concerns and grievance processes.
• Organizational Systems & Technology: Ability to develop and maintain effective HR policies, employee handbooks, administrative procedures, workflows, and organizational systems. Comfort using HRIS, payroll, benefits administration, document management, and workplace technology platforms.
• Administration & Workplace Operations: Experience coordinating office administration, facilities, vendors, contractors, technology systems, and workplace logistics while managing competing priorities and organizational needs.
• Leadership, Communication & Collaboration: Strong written and verbal communication, project management, and relationship-building skills. Ability to work effectively across teams, support organizational leadership, supervise and develop staff, and manage sensitive matters with sound judgment and discretion.
• Equity-Centered Problem-Solving: Ability to approach HR and administrative practices through a lens of racial equity, cultural humility, accessibility, dignity, and organizational care. Demonstrated adaptability and ability to build sustainable systems that strengthen organizational capacity and accountability.
Preferred Experience
• Experience in a nonprofit, labor, advocacy, community-based, or social justice organization, particularly in a unionized environment or one with both 501(c)(3) and 501(c)(4) structures.
• Familiarity with Gusto, Google Workspace, HRIS, benefits administration platforms, and other workplace technology systems.
• Experience supporting organizational audits, personnel budgeting, workforce planning, and compliance reporting.
• Experience coordinating staff retreats, organizational gatherings, board meetings, and professional development activities.
• HR certification such as SHRM-CP, SHRM-SCP, PHR, or equivalent professional development. Bilingual or multilingual communication skills are also valued.
If you don't meet all the criteria above but still feel your experience could be a good fit for the role, please apply. We recognize that candidates who don't check every box can add value to our team
Compensation and Benefits
The salary range for this position is $100,000 - $110,000 annually (based on experience), with an annual 3% cost-of-living adjustment, budget permitting. EBASE provides a generous and competitive package of benefits valued at approximately $25,000, including:
• Fully paid health, dental, and vision insurance
• A 401(k) retirement plan, with 4-8% employer contribution
• Generous paid leave, including
• 12 vacation days/year, increasing to 20 days/year with tenure
• 8 personal days/year
• 12 sick days per/year
• 18 paid holidays/year plus an end-of-year office closure
• A 3-month sabbatical with full salary available after 5 years of service
• Professional development opportunities.
EBASE offers an inclusive work environment that values teamwork, high-quality work, and a shared commitment to social justice. EBASE staff work in a hybrid model with at least 3 days/week in the office. This position is based in Oakland, CA.
To apply, please follow application instructions on our jobs page: www.workingeastbay.org/get-involved/jobs/
Applications are only accepted on our jobs portal https://ebase.applytojob.com/apply and will be reviewed on a rolling basis. The position is open until filled.
EBASE offers an inclusive work environment that values teamwork, high-quality work, and a shared commitment to social justice. EBASE staff work in a hybrid model with at least 3 days/week in the office. This position is based in downtown Oakland.
