OverviewThe Director of Housing Authority Development owns and grows Chadwell Supply's relationships with Public Housing Authorities (PHAs) and affordable housing organizations. This is role blends inside and outside sales, hands-on customer service, industry networking, and conference/event leadership. This position serves as the face of Chadwell Supply to the housing authority community, prospecting and closing new accounts, deepening existing relationships, resolving service issues, navigating public-sector
procurement, and representing the company at national and regional industry events.
What you will need- 5+ years of B2B sales experience with a track record of quota achievement, including both inside (phone/virtual) and outside (field) selling.
- Experience selling to government, municipal, housing authority, or other public-sector buyers - or a demonstrated ability to learn formal procurement processes (bids, RFPs, cooperative contracts) quickly.
- Proficiency with CRM systems and Microsoft Office (Outlook, Excel, PowerPoint, Teams).
How you will make an impact
Sales (Inside & Outside)- Build and execute the annual sales plan, prospecting and closing new housing authority accounts
- Own the full sales cycle - quotes, bids/RFPs, and long-term supply agreements
- Present on-site to procurement and maintenance leaders; leverage government/cooperative purchasing vehicles
- Maintain pipeline and forecast accuracy in the CRM
Customer Service & Account Management- Serve as primary point of contact, owning assigned accounts end-to-end
- Resolve service/billing issues and conduct regular account reviews
- Train customer staff on ordering tools; monitor accounts for churn risk
Networking, Conferences & Industry Presence- Build relationships across industry associations (NAHRO, PHADA, etc.)
- Plan and represent the company at trade shows and conferences
- Track industry and HUD funding trends for leadership
Business Ownership & Strategy- Own the segment's P&L contribution and growth strategy
- Ensure compliance with public-sector procurement rules (HUD, Section 3, Davis-Bacon)
- Report to leadership on performance, pipeline, and market conditions
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