Location:Vacation Capital Management Group Inc dba Villatel - HOSP
Pay Rate: Salary - Salary Plan, 90,000.00 USD Annual
Work Shift:Job Description Director of Housekeeping, Resorts (Executive Housekeeper, Resorts)
Lead a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you will create
Responsibilities - Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
- Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction
- Lead and manage team member recruiting, training, development, and assignments
- Perform daily inspections and assessments and coach and counsel team members
- Collaborate with resort and company leadership to set expectations and achieve goals
- Analyze data and make adjustments to meet facility, budget, and compliance goals
- Execute, maintain, and monitor quality control systems and budgets
Skills- Interpersonal Skills: Ability to interact with individuals at all levels of the organization
- Communication: Effective written, spoken, and non-verbal communication
- Customer Service: Service-oriented mentality with a focus on exceeding expectations
- Professionalism: Maintain a positive and professional demeanor
- Decision Making: Ability to quickly make sound decisions and judgments
- Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
- Team Player: Willingness to provide support where needed to achieve outcomes
- Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
- Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment
Requirements- 3+ years of hospitality management experience
- High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
- Ability to work a flexible schedule that may include nights, weekends, and holidays
- Computer experience with word processing, spreadsheets, and various software
- Must be willing to relocate for promotion opportunities
Not Required But a Big Plus- Proficiency in languages other than English, especially Spanish
What We Offer- Paid time off (vacation and sick)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee Assistance Program (EAP)
- Career development and ongoing training
Important to Know- Veterans and candidates with military experience are encouraged to apply.
App-Resorts
