Now hiring • Pullman, WashingtonDirector of Health and Wellness
Lead clinical care as a coach, not a clipboard. Build a confident care team, champion every resident, and be the voice families trust, right here on the Palouse.
Compensation$90,000 - $110,000 per year
At a glanceJob detailsPosition: Director of Health and Wellness
Location: Bishop Place Senior Living, Pullman, WA
Salary: $90,000 - $110,000 per yearReports to: Executive Director
Status: Full-time, Exempt
Community type: Assisted Living and Memory Care
The opportunityYou're the clinical heart of the communityAs Director of Health and Wellness at Bishop Place in Pullman, you hold primary responsibility for the health, safety, and wellbeing of every resident across Assisted Living and Memory Care. You'll deliver person-centered care, keep clinical standards high, and serve as the connective hub between residents, families, physicians, and the care team.
This isn't a desk job overseeing staff. You'll work alongside Med Technicians and Care Partners as their coach and educator, growing their skills, making sure care plans are understood and carried out with excellence, and keeping everyone informed when a resident's needs change.
What you'll doSix ways you'll make an impact01 Shape personalized careAssess every new resident at admission and quarterly after, then build individualized service plans around their needs, preferences, and goals.
02 Coach a standout care teamBe the go-to clinical mentor for Med Techs and Care Partners through hands-on coaching, real-time feedback, and training that builds confidence.
03 Keep everyone connectedLead communication on changes in condition and care level with families, physicians, your Executive Director, and outside partners like hospice and home health.
04 Own medication excellenceOversee accurate medication administration, MAR integrity, pharmacy coordination, and controlled substance processes.
05 Make move-ins seamlessGuide new residents from pre-admission assessment through move-in day and their 30-day review, so they feel settled from day one.
06 Champion quality and safetyKeep the community survey-ready, drive continuous quality improvement, and lead care for high-risk and memory care residents.
What you bringQualifications- Licensed or Registered Nurse in good standing, with required Washington State licensure
- Associate or Bachelor's Degree in Nursing strongly preferred (LPN/LVN considered based on state regulations)
- 3+ years in Assisted Living, Alzheimer's, or Memory Care preferred
- Experience as a Residential Care Manager, Clinical Director, or in risk management a plus
- Comfortable with electronic health records, Microsoft Word, and Excel
Who thrives hereYou'll thrive here if you'reA natural coach • A clear communicator • Calm under pressure • Detail-obsessed • Self-directed • Warm and personablePerks & BenefitsWe take care of you, tooSalary range: $90,000 - $110,000 per year, based on experience and qualifications, plus a $5,000 sign-on bonus.
- Medical, Dental, Vision (full-time employees)
- 401(k) with employer match
- Generous PTO
- Pet insurance
- Perks at Work
- Employee Assistance Program
- Voluntary benefits options
- ZayZoon payday support
Our values in practiceHow we show up, every dayCompassionWe lead with empathy and genuine care for residents, families, and each other, and honor the dignity of every resident.
InnovationWe seek better ways to deliver care, coach our teams, and improve outcomes, and we model a learning mindset.
AccountabilityWe own our outcomes and follow through, with rigorous documentation and transparent communication.
Ready to lead with heart? Let's talk.Apply today. Our team reviews every application and will reach out quickly.
Sign-on bonus eligibility, payout schedule, and terms are confirmed in your offer letter.
Bishop Place is a Milestone Retirement community.
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