SummaryTo manage a portfolio-wide food and beverage program, providing the General Managers with oversight, guidance, and support to maximize the asset's value for Under Canvas. Responsible for developing our core food and beverage program standards, seeing the program through to execution while always upholding food and beverage health and safety standards.
Accountable as the primary leader for ensuring each of the portfolio properties exceeds brand standards for guest satisfaction by coaching and supporting onsite managers. Responsible for supporting the delivery of targets for revenue, margins, flow-through, and brand initiatives through the leadership of people and delivery of exceptional guest experiences.
Responsibilities- Develop and manage all food and beverage programming across the portfolio, including core menu development, beverage programs, catering, and retail F&B.
- Develop annual department budgets and support property-level strategic planning and F&B budgets.
- Provide F&B leadership and direction resulting in superior guest experiences, guest satisfaction, engagement, and delivery on financial commitments.
- Secure and oversee property food and beverage licensing.
- Partner with Finance to develop, track, and report on department and portfolio financial performance.
- Partner with other department heads in the development of new products, systems, and programs to improve guest satisfaction and increase per-person spending.
- Own all F&B systems, including POS and inventory management systems.
- Work closely with the Development team throughout the new camp development process.
- Approve and oversee departmental capital expenses and projects in partnership with Facilities leadership.
- Develop industry-leading F&B initiatives, programs, and products.
- Partner with the Director of Risk Management to develop, communicate, and audit food and beverage health and safety procedures.
- Work closely with the VP of Hospitality to create plans that prepare teams to deliver departmental results and address challenges.
- Create tools and resources in partnership with Accounting to support property leadership in cost control, inventory systems, waste management, and operational efficiency.
- Conduct regular camp visits and audits and provide feedback and action plans to leadership.
- Analyze existing programs and develop new initiatives and promotions to improve guest satisfaction and average spend.
- Work closely with local, state, and governmental organizations to ensure compliance with liquor laws.
- Collaborate with Regional Hospitality Directors to ensure programming standards are met.
- Demonstrate and instill character, integrity, and quality to enhance long-term growth and profitability.
- Hire, train, develop, and manage a corporate team responsible for implementing F&B initiatives and standards.
- Perform other duties as assigned.
Education- High School Diploma or GED
Preferred Qualifications- Minimum of 5 years of food and beverage management experience.
- Minimum of 2 years of multi-unit restaurant or property leadership experience.
- Proficiency in Microsoft Office Suite.
- Strong organizational skills.
- Ability to present to groups of 50 or more people.
- Knowledge of federal and local food safety standards.
- Minimum of 5 years of restaurant F&B operational experience.
- Ability to work within a corporate environment and as part of a cross-functional leadership team.
- Excellent written and verbal communication skills.
- Experience with hospitality software, POS systems, inventory systems, and back-office reporting tools.
Additional Information- Travel required up to 50%.
- Must wear and work in personal protective equipment when applicable.
- Ability to lift a minimum of 45 pounds independently.
- Ability to work in extreme weather conditions, including heat, cold, rain, snow, humidity, and wind.
- Employment is contingent upon successful completion of a background check and/or motor vehicle records check if required.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of Under Canvas.
Compensation and BenefitsUnder Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. Benefits may include:
- Health Insurance
- 401(k) (eligible if minimum hourly requirements are met as required by law)
- Heavily discounted stays for friends and family at Under Canvas properties
- Bar N Ranch lodge and cabin discounts
- Lifestyle partner brand and industry discounts
- Employee Assistance Program
