About the Department: The Facilities Department is responsible for maintaining the district's physical facilities in excellent operating condition. The team is dedicated to ensuring safe, functional, clean, and efficient learning environments through effective maintenance, preventive maintenance, facility inspections, vendor management, building systems oversight, grounds and custodial services, and long-term facility planning.
Position Summary: The Director of Facilities Operations leads the day-to-day execution of facilities and maintenance operations across the organization's portfolio of campuses and facilities. This position is responsible for managing Facilities personnel, work-order operations, preventive maintenance activities, facility inspections, repairs, vendor performance, facility-related compliance activities, and expenditures within approved budgets. The Director ensures established Facilities standards, policies, procedures, and service expectations are consistently implemented and provides the Executive Director of Facilities with reliable information regarding facility conditions, operational performance, significant risks, costs, and repair or replacement needs.
What You'll Bring to the Role:Qualifications:
- Bachelor's degree in Facilities Management, Construction Management, Engineering, Business Administration, or a related field preferred; significant relevant facilities management experience may be considered instead of a degree.
- 7+ years of progressively responsible facilities maintenance and operations experience, including significant experience supporting or managing multiple facilities.
- 3+ years of leadership or supervisory experience managing facilities personnel, maintenance teams, or multi-site operations.
- Demonstrated experience managing work-order operations, preventive maintenance activities, facility inspections, repairs, and vendor-delivered facility services.
- Experience managing facilities operating expenditures, reviewing costs, and prioritizing maintenance and repair needs within established budgets.
- Experience managing contractors and service providers, including scopes of work, quotes, service quality, performance, and completion of required work.
- Experience implementing facilities policies, operating procedures, service standards, and performance expectations across multiple locations.
- Experience identifying facility and building-system issues and coordinating appropriate repair, replacement, or escalation.
- Experience managing facilities in a school system, large nonprofit, government organization, healthcare system, commercial portfolio, or similarly complex multi-site environment preferred.
- Clear and valid Texas driver's license and ability to travel regularly to facilities throughout the organization's operating areas.
Knowledge and Skills - Strong knowledge of multi-site facilities operations, including work-order management, preventive maintenance, facility inspections, repairs, custodial and grounds services, and vendor management.
- Strong working knowledge of major commercial building systems, including HVAC, electrical, plumbing, roofing, building envelope, fire/life safety, controls, and other critical infrastructure.
- Ability to evaluate facility conditions, technical information, contractor recommendations, and repair proposals and determine appropriate operational action or escalation.
- Ability to manage work-order priorities, response times, completion performance, recurring issues, and preventive maintenance requirements across multiple facilities.
- Strong financial management skills, including expenditure monitoring, cost analysis, budget management, invoice review, and prioritization of maintenance and repair needs.
- Strong contractor and vendor-management skills, including scopes of work, competitive quotes, service expectations, performance evaluation, and verification of completed work.
- Knowledge of applicable federal, state, local, insurance, environmental, accessibility, fire/life-safety, and other requirements affecting educational facilities.
- Ability to consistently implement established Facilities policies, procedures, standards, and processes across a geographically dispersed organization.
- Strong personnel-management skills with the ability to establish expectations, assign responsibilities, monitor performance, provide feedback, and hold staff accountable for results.
- Strong organizational, analytical, problem-solving, and communication skills with the ability to manage multiple priorities and respond effectively to changing operational needs.
- Proficiency in CMMS/work-order management systems, financial/ERP systems, Microsoft Office, Google Workspace, and other technology used to manage facilities operations.
- Ability to respond effectively to facility emergencies and operational disruptions and appropriately escalate significant safety, operational, financial, or facility risks.
What You'll Do:Responsibilities/Essential Functions:
- Direct the day-to-day execution of facilities maintenance and operations across the organization's portfolio of campuses and facilities.
- Manage and develop Facility Managers and other assigned Facilities personnel, including establishing expectations, assigning responsibilities, monitoring performance, providing feedback, and ensuring accountability.
- Implement and enforce established Facilities standards, policies, procedures, service expectations, and operational priorities.
- Manage work-order operations, including prioritization, assignment, response, completion, aging, documentation, and identification of recurring facility issues.
- Manage execution of the preventive maintenance program and ensure required preventive maintenance activities are scheduled, documented, completed, and appropriately followed up.
- Ensure facility and equipment information within the CMMS and other Facilities systems is maintained accurately and supports effective maintenance planning and reporting.
- Coordinate and monitor facility inspections and ensure identified deficiencies are appropriately documented, assigned, corrected, or escalated.
- Coordinate repairs, maintenance activities, and facility improvement work and ensure work is completed appropriately, timely, and within approved scope and budget.
- Manage third-party contractors and service providers involved in day-to-day Facilities operations and monitor service quality, responsiveness, cost, and completion of required work.
- Manage Facilities expenditures within approved budgets and monitor spending, commitments, and emerging needs to identify potential budget concerns.
- Review scopes of work, quotes, purchase requests, bids, invoices, and supporting documentation for accuracy, necessity, completeness, and compliance with organizational purchasing requirements.
- Monitor facility-related inspections, certifications, testing, documentation, and other compliance activities and ensure required corrective actions are completed.
- Monitor work-order, preventive maintenance, vendor, facility-condition, and financial data to identify operational issues and take appropriate corrective action.
- Conduct or participate in facility walkthroughs and condition reviews to identify maintenance deficiencies, operational concerns, recurring problems, and significant repair or replacement needs.
- Identify and escalate significant facility conditions, system failures, safety concerns, operational risks, budget impacts, and major repair or capital needs to the Executive Director of Facilities.
- Coordinate Facilities' response to emergencies and operational disruptions and ensure appropriate communication, documentation, vendor response, and follow-through.
- Provide the Executive Director of Facilities with accurate and timely information regarding work-order performance, preventive maintenance, facility conditions, vendor performance, expenditures, significant risks, and operational needs.
- Support implementation of department initiatives, process improvements, technology, reporting requirements, and other Facilities programs as directed by the Executive Director of Facilities.
What We Expect From You:The following statements of duties and responsibilities are intended to describe the general nature and level of work. These statements are not intended to be an exhaustive list of all duties and responsibilities required.
- Demonstrate ownership and follow-through by ensuring assigned facility issues, work orders, repairs, risks, and priorities are appropriately documented, communicated, and resolved.
- Prioritize facility needs based on safety, operational impact, urgency, cost, and available resources.
- Maintain accurate documentation and provide reliable information regarding facility conditions, work status, costs, risks, and recommendations.
- Communicate clearly and proactively with Facilities leadership, campus personnel, staff, vendors, and other stakeholders.
- Exercise sound fiscal judgment and seek cost-effective solutions while maintaining appropriate facility standards.
- Hold assigned personnel and service providers accountable for performance, responsiveness, documentation, and completion of required work.
- Maintain flexible working hours based on organizational events, facility needs, travel requirements, and after-hours emergencies.
- Remain current on facilities management practices, building systems, regulatory requirements, and emerging technologies.
- Perform all other duties as assigned by the supervisor.
Equipment Used: Computer, mobile device, Microsoft Office and Google Workspace applications, CMMS/work-order management systems, Skyward or other financial/ERP systems, budgeting and reporting tools, electronic document management systems, other facilities management technology, and other equipment required to perform the duties and responsibilities of the position.
Physical / Environmental Factors: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this position. In compliance with the Americans with Disabilities Act, the employer may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Additional Requirements: - Successful completion of a criminal background check.
- Compliance with all organizational policies and applicable laws.
At-Will Employment: Nothing contained in this job description creates an employment contract or alters the at-will nature of employment. Employment with ResponsiveEd / Blue Learning is at will unless otherwise provided by applicable law or written agreement.
