DIRECTOR OF FACILITIES
POSITION DESCRIPTION
The Director of Facilities is responsible for leading, managing, and holding the maintenance team accountable for ensuring first-class facilities across managed properties. This individual will provider leadership and expertise to the site teams and will work with peers at the regional operations level to ensure work orders are handled professionally and timely, oversee preventative maintenance programs, coordinate and deliver maintenance team training and education, negotiate and manage vendor service contracts, track and execute on annual inspection requirements and assist in annual maintenance budgeting.
LOCATION
Houston, TX
DUTIES/EXPECTATIONS
• Oversees all aspects of Facilities and Maintenance for multi-family apartments nationwide. Leads, manages, and holds the maintenance team accountable for the daily operations and performance of first-class facilities.
• Foster a culture of accountability, professionalism, and continuous improvement within the maintenance team.
• Serve as a central point of contact in the development of plans for organizing long-term and short-term maintenance programs and associated budgets.
• Ensure that work orders for all sited properties are handled in a professional and timely manner.
• Maintain strong communication with property management and clients regarding work.
• Work with Learning and Development to create training programs for maintenance teams.
• Identify and implement best practices, policies, and procedures for maintenance teams, and stay abreast of changes in the industry and best practices
• Determine expectations for assessing property needs, safety issues, immediate needs, etc.
• Responsible for due diligence on the maintenance/ engineering side of all proposed acquisitions of properties.
• Develop CAPEX budgets for properties, including 5-year plan
• Create materials and conduct training for long-term maintenance items at properties. Example: boiler systems, water heaters, FAU's condenser units, roof repairs, asphalt, striping, tree trimming, etc.
• Lead the initiative to standardize materials across the company.
• Identify opportunities for cost savings, light replacement programs, energy savings, water savings, etc.
• Travel between sites to meet with maintenance teams, communicate expectations, and check in on progress.
• Identify roles and responsibilities for different levels of maintenance positions.
• Create a pathway for maintenance team members to advance and grow.
• Uphold the company core values and mission statement.
• Perform other related duties or projects as assigned.
QUALIFICATIONS
• Bachelor's Degree or equivalent work experience and education in engineering facilities/construction management.
• Familiar with ELISE and/or YARDI maintenance workflows.
• 7 years' experience in Facilities or Project Management; 5 years' management experience leading a large team across multiple sites.
• Proficient with Microsoft Outlook and comfortable with different technological platforms.
• Construction and/or multi-family apartment industry experience
• Ability to understand business objectives, strategies, and directions and to develop & implement action plans accordingly.
• Ability to influence and collaborate internally and externally at all organizational levels.
• Effective in project management; implementation and follow-through.
• Excellent customer service; good interpersonal/problem solving skills.
• Exhibit strong leadership skills.
• Must be willing to travel up to 50% of the time
COMPENSATION
Competitive base salary with bonus program
Housing program
Health, Vision, & Dental benefits
Paid Time Off
401K program w/ company match
