3+ years as an audio-visual director or supervisor
3+ years as a primary technology expert for events
Sales or customer service experience in hospitality or event production
Detail-oriented with a focus on exceptional service
Strong communication skills, both verbal and in-person
Responsibilities
Act as primary contact for clients and hotel management
Maintain relationships with hotel staff to meet sales and service expectations
Manage daily setup and teardown of audio-visual equipment
Collaborate with freelancers to ensure timely event preparation
Handle monthly billing and invoicing for timely payments
Oversee inventory control for audio-visual equipment
Benefits
Collaborative work environment that values learning
Opportunity to manage a diverse team
Focus on continuous improvement and high performance
Engagement with key venue personnel to enhance business relationships
Commitment to INSPIRE Values in daily operations
Full Job Description
We are seeking a Director of Event Technology to work at Westfields Marriott Washington Dulles in Chantilly, VA.
The Salary range for this role is $100,000-$105,000.
The Director of Event Technology (DET) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers exceptional customer service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to INSPIRE Values. This role will manage Full-time and Part-time sales and operational team members as the venue and business levels justify.
What you would do:
Act as primary point of contact for INSPIRE to both clients and hotel management
Interact with hotel staff to maintain a mutually beneficial relationship towards sales and service expectations
Manage daily setup and striking of audio-visual equipment for meetings and major corporate events
Routinely interact and collaborate with freelancers to ensure events are prepared in a timely fashion
Handle all monthly billing and invoicing to ensure all payments are in a timely fashion
Manage inventory control to ensure equipment is tracked and accounted for at all times
What your background might be:
3 years of experience working as an audio-visual director or supervisor
3 years of experience as a primary technology expert for various events
Sales or customer service experience in hospitality or event production
What we always look for:
Someone who is very detail-oriented and cares about delivering exceptional service
Communication skills that are great over the phone and in person
Professional demeanor and can articulate concepts and directions
Tech-savvy skills that can be used when technology fails before, during, or right after an event
A believer in collaborating with others to achieve something bigger than all of us
