Director Of Event Services
Compensation: $100,000 - $105,000
Job Overview: To assist in the overall efficient operation of the Convention Services Section within the Sales Department. Responsible for the efficient and professional coordination of any assigned convention or meeting group.
Responsibilities and Duties:
• Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities.
• Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g. schoolroom. Review banquet personnel work to ensure accuracy. Monitor in house group activity assisting as needed such as organizing exhibit set up.
• Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout property.
• Advise sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing rebooking.
• Plan and conduct pre- and post-convention meetings with clients and respective departments.
Qualifications:
Education:
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities.
Experience:
At least two years of supervisory sales and/or catering
