The
Director of Engineering & Design serves as the strategic and operational leader for our AV Integration, Design, and Project Management teams. This role is responsible for driving technical excellence, process consistency, and cross-department collaboration to ensure projects are designed, delivered, and supported with precision, efficiency, and innovation.
The ideal candidate has a deep understanding of the Audio-Visual industry, a strong background in system design and integration, and proven experience leading multidisciplinary teams toward operational excellence.
Key Responsibilities:- Provide leadership and direction to the Design, Engineering, Integration, and Project Management teams.
- Develop and implement long-term strategies to enhance the company's technical capabilities and project delivery performance.
- Serve as a senior technical advisor to executive leadership on AV technology trends, system standards, and resource planning.
- Foster a culture of accountability, collaboration, and continuous improvement across all departments.
- Work closely with the Sales, Operations, and Service teams to align engineering and project delivery with client expectations.
- Support the pre-sales process by reviewing designs, scopes, and proposals to ensure accuracy and profitability.
- Serve as a key liaison between executive leadership and the technical teams to ensure communication flow and organizational alignment.
Process Improvement & SOP Development- Evaluate existing workflows and develop standardized operating procedures (SOPs) to increase efficiency, reduce rework, and improve project handoffs between teams.
- Streamline the design-to-installation process, ensuring documentation accuracy, quality control, and adherence to company standards.
- Implement best practices for project lifecycle management, from pre-sales design through commissioning and closeout.
- Introduce performance metrics and reporting tools to measure and improve operational effectiveness.
Project Oversight & Technical Direction- Oversee complex integration projects to ensure technical accuracy, budget adherence, and timely delivery.
- Provide guidance on system design, engineering standards, and emerging AV technologies.
- Ensuring that all designs and installations comply with industry standards (AVIXA, OSHA, etc.).
- Support project managers in resolving technical challenges and client escalations.
Qualifications:Required:- 8+ years of experience in the Audio Visual Integration industry, with at least 3 years in a leadership or director-level role.
- Strong understanding of AV system design, control systems, DSPs, networking, and signal flow.
- Experience developing and implementing SOPs and process improvement initiatives.
- Excellent communication, leadership, and organizational skills.
Preferred:- CTS-D or CTS-I certification.
- Experience with NetSuite and Asana
- Familiarity with Lean or Six Sigma process improvement methodologies.
- PMP certification or formal project management training.
Benefits: - 2 weeks of paid time off (PTO) annually.
- Full medical healthcare insurance coverage for employees.
- Optional add-on benefits for vision and dental coverage.
- 401(k) match program after one year of employment.
Join our team as an Audio Visual Technician and play a crucial role in delivering innovative audiovisual solutions to our diverse customer base.
